Devon Guinto
Houston,TX
Summary
Enthusiastic and reliable. Takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Karne
07.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server/Bartender
Top Sushi
06.2021 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Computer Information Systems
University of Houston
Houston, TXHighschool Diploma -
William B. Travis
Richmond, TX05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Table bussing
- Suggestive selling
Affiliations
Gamma Beta Fraternity
National Honor Society
International Business Marketing Association
Certification
CPR
AED
Microsoft
Timeline
Server
Karne
07.2024 - Current
Server/Bartender
Top Sushi
06.2021 - 06.2023
CPR
AED
Microsoft
Computer Information Systems
University of Houston
Highschool Diploma -
William B. Travis
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