Devon Harris
Athens,GA
Summary
Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Highly motivated Remote Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Reliable aircraft repair technician specializing in electrical systems, spanning navigation and communication. Adept at repairing, maintaining, and replacing all components. Exceptional eye for detail with an organized approach and strong multitasking abilities.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrel Restaurant
01.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
Pax Pinnacle
08.2023 - 01.2024
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Avionics Technician
United States Airforce
01.2022 - 01.2024
- Optimized communication capabilities on aircraft by installing and maintaining various radio systems.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Supported successful flight operations through the installation and testing of critical flight control systems.
- Assisted in the training of junior technicians, sharing knowledge and expertise to enhance overall team performance.
Retail Sales Associate
Burkes Outlet Bealls
05.2021 - 01.2022
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed cash register after end of shift to balance and record accurate transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Burrito Maker
Moes Southwestern Grill
01.2021 - 04.2021
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Adapted quickly to menu changes or promotions, ensuring seamless integration into daily operations.
- Observed customer purchases in line and differentiated between standard portions.
- Continuously sought opportunities for personal growth and development within the role, taking on additional responsibilities as needed.
Cashier
Arbys Resturant
03.2018 - 11.2019
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Processed refunds and exchanges in accordance with company policy.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - Avionics Maintenance Technology
Sheppard AFB, Technical Training
Wichita Falls, Texas08.2022
No Degree - Business Marketing
Radford University
Radford, VA04.2021
High School Diploma -
Greensville County Highschool
Emporia, VA06.2020
Skills
- Service prioritization
- Supply Restocking
- Quality Control
- Persuasion techniques
- Strong Communication and Interpersonal Skills
- Point of sale operation
- Retail Merchandising
- Circuit wiring
- Schematics understanding
- Documentation requirements
- Preventive Maintenance
Additional Information
I have taken online courses to understand both business marketing and sales. I've applied the knowledge I gained in the sales course to my job at Pax Pinnacle to help bring in revenue to the company. With the knowledge I gained through the marketing course I have created, websites, online stores, boosted social media pages, and created ads.
Timeline
Server
Cracker Barrel Restaurant
01.2024 - Current
Sales Associate
Pax Pinnacle
08.2023 - 01.2024
Avionics Technician
United States Airforce
01.2022 - 01.2024
Retail Sales Associate
Burkes Outlet Bealls
05.2021 - 01.2022
Burrito Maker
Moes Southwestern Grill
01.2021 - 04.2021
Cashier
Arbys Resturant
03.2018 - 11.2019
No Degree - Avionics Maintenance Technology
Sheppard AFB, Technical Training
No Degree - Business Marketing
Radford University
High School Diploma -
Greensville County Highschool