Summary
Work History
Education
Skills
Timeline
Generic

Devon Hernandez

Winter Park,FL

Summary

Specialized in fostering employee growth and leadership, effectively managing sales and customer service operations to improve team efficiency and customer satisfaction.

Work History

Sales Manager

AT&T
Winter park, FL
  • Led a high-performing sales team, consistently exceeding monthly and quarterly sales targets.
  • Trained and coached employees to enhance product knowledge, sales strategies, and customer service techniques.
  • Developed and implemented sales plans to increase revenue and customer retention.
  • Managed daily store operations, ensuring efficiency and high customer satisfaction.
  • Resolved customer concerns with professionalism and strategic problem-solving.
  • 3 years

Fathers Table
Sanford, FL
  • Managed inventory, shipments, and logistics in a fast-paced warehouse environment.
  • Ensured accuracy in order fulfillment and maintained organization in stock areas.
  • Assisted in training new hires to improve operational efficiency.
  • Operated warehouse equipment safely while meeting productivity goals.
  • 1 year

Welder

Earnest Products
Sanford FL
09.2021 - 12.2021
  • Operated welding equipment to complete fabrication tasks efficiently.
  • Interpreted blueprints and technical drawings for accurate weld placement.
  • Ensured adherence to safety protocols and quality standards during projects.
  • Collaborated with team members to enhance workflow and productivity.

Education

High School Diploma -

Lake Mary Highschool
Lake Mary, FL
05.2021

Skills

  • Drove sales initiatives and enhanced customer service standards to achieve business objectives
  • Assisted teams in developing effective strategies for project execution Supported team members in achieving their goals through coaching and guidance Facilitated communication among team members to enhance collaboration
  • Assisted in onboarding new employees through training sessions Supported team members in skill development initiatives Facilitated workshops to enhance employee knowledge and performance
  • Executed performance optimization strategies to enhance system efficiency
  • Facilitated conflict resolution processes to enhance team collaboration
  • Assisted in organizing inventory and maintaining warehouse order Supported team members in tracking stock levels and processing shipments Contributed to efficient warehouse operations through routine inventory checks
  • Executed rapid problem-solving strategies to address challenges effectively
  • Demonstrated exceptional communication and interpersonal skills to foster collaboration and teamwork
  • Executed food preparation processes to ensure timely service delivery
  • Contributed to team objectives by collaborating effectively with colleagues
  • Oversaw food service operations, ensuring efficient delivery and high-quality standards
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently
  • Oversaw team operations and performance for five years, ensuring alignment with organizational goals
  • Executed culinary operations with a focus on efficiency and quality over four years
  • Executed comprehensive cleaning protocols to maintain high standards of hygiene and safety
  • Operated forklift to efficiently transport materials within warehouse environment
  • Executed heavy lifting tasks with precision and care to ensure safety and efficiency
  • Operated pallet jack to efficiently transport materials within warehouse environment
  • Assisted in assembling and maintaining welding equipment Supported senior welders in executing welding tasks efficiently Prepared materials and work areas for welding operations
  • Assisted in selecting and packing orders for timely delivery Supported inventory management by organizing products efficiently Collaborated with team members to maintain a clean and safe work environment
  • Oversaw loading and unloading operations for two years

Timeline

Welder

Earnest Products
09.2021 - 12.2021

Sales Manager

AT&T

Fathers Table

High School Diploma -

Lake Mary Highschool

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Devon Hernandez