Devon Horns
Opelousas,LA
Summary
Offering strong interpersonal skills and commitment to learning and developing within sales environment. Brings foundational understanding of customer service and sales principles, along with strong communication and problem-solving abilities. Ready to use and develop teamwork and customer engagement skills in future roles.
Overview
1
1
year of professional experience
Work History
Lead Sales Associate
Dollar General Market
Opelousas, LA
10.2024 - 03.2025
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Trained, coached, and mentored new sales associates for maximum performance.
- Developed and maintained knowledge of current sales and promotions.
- Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
- Used POS system to process sales, returns, online orders, and gift card activations.
Grocery Bagger
Piggly Wiggly Supermarket
Opelousas
10.2023 - 02.2024
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
Education
High School Diploma -
Port Barre High School
Port Barre, LA05.2024
Certificate - EKG Technician
St Landry Accelerated Transition School
Opelousas, LA2024
Certificate - Patient Care Technician
St Landry Accelerated Transition School
Opelousas, LA2024
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Pricing and labeling
- Cash handling accuracy
- Inventory and stocking
- POS system
- Verbal and written communication
Timeline
Lead Sales Associate
Dollar General Market
10.2024 - 03.2025
Grocery Bagger
Piggly Wiggly Supermarket
10.2023 - 02.2024
High School Diploma -
Port Barre High School
Certificate - EKG Technician
St Landry Accelerated Transition School
Certificate - Patient Care Technician
St Landry Accelerated Transition School