Summary
Overview
Work History
Education
Skills
Certification
Contact Information
Timeline
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Devon Lane

Clover,SC

Summary

Personable and dedicated Customer Service Representative with extensive experience in the food industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Relief Manager

QuikTrip
Rock Hill, SC
11.2023 - Current

Monitored perishable dates in the kitchen and cooler on a daily basis, demonstrating meticulous attention to detail. Effectively delegated time-sensitive tasks to clerks and ensured seamless execution. Maintained a high standard of store and property upkeep throughout the shift, prioritizing cleanliness and organization. Conducted regular follow-ups with clerks to track the progress of delegated tasks. Implemented a proactive approach by conducting upkeep checks every 30 minutes. Managed vendor check-ins, performed inventory assessments, and initiated timely product orders to maintain optimal stock levels. Demonstrated efficiency by stocking shelves and coolers during downtime, contributing to a well-organized and customer-friendly retail environment.

Cook/Delivery Driver

Aramark
Clover, South Carolina
11.2021 - 07.2023
  • Prepared food for children at Camp Thunderbird and afterschool programs at YMCA's throughout Charlotte, ensuring high-quality meals for diverse age groups.
  • Delivered food to the afterschool programs, maintaining timely and efficient distribution.
  • Communicated effectively with children on a daily basis, fostering a positive and supportive environment.
  • Supervised and cared for children, ensuring their safety and well-being throughout their time at the camp.
  • Maintained cleanliness and safety standards in designated children's areas, promoting a healthy and secure environment.

Cook

Copper Pub
Clover, South Carolina
10.2020 - 11.2021
  • Ensured food freshness and quality by meticulously monitoring and maintaining optimal temperatures throughout food preparation and service.
  • Consistently upheld impeccable cleanliness and sanitation standards, ensuring compliance with health and safety regulations.
  • Demonstrated exceptional attention to detail in food preparation and plating, elevating overall presentation and customer experience.
  • Exhibited resilience and dedication by consistently working long hours on foot, maintaining focus and efficiency.
  • Collaborated effectively with team members, promoting a positive work environment and efficient workflow.

Chef

True Food Kitchen
Plano, TX
09.2019 - 10.2020
  • Consistently upheld rigorous cleanliness standards and hygiene protocols, ensuring compliance with health and safety regulations.
  • Demonstrated exceptional food presentation skills, creating visually stunning dishes that exceeded guests' expectations.
  • Collaborated closely with the culinary team to develop and execute innovative menu items, contributing to the restaurant's reputation for culinary excellence.
  • Successfully managed high-pressure situations during peak service hours, maintaining composure and delivering consistently exceptional dishes.
  • Actively participated in regular training sessions to expand culinary knowledge and stay updated on industry trends, incorporating new techniques and ingredients into menu offerings.
  • Received accolades from satisfied customers and positive reviews for the outstanding quality of food and service provided.

Assistant Manager

Waffle House
Clover, South Carolina
06.2016 - 09.2019
  • Assumed responsibility for store operations in the absence of the general manager, demonstrating strong leadership skills and meticulous attention to detail.
  • Maintained a keen focus on enhancing customer satisfaction by ensuring exceptional service and addressing customer concerns promptly and effectively.
  • Implemented rigorous quality control measures to uphold the cleanliness standards of the store, resulting in a visually appealing and hygienic environment for customers and staff.
  • Monitored and optimized food cost by efficiently managing inventory, minimizing waste, and identifying cost saving opportunities without compromising the quality of the food offerings.
  • Collaborated with the team to develop and implement strategies to improve operational efficiency, streamline processes, and maximize productivity.
  • Fostered a positive work culture by providing guidance, training, and support to team members, resulting in increased morale and performance.
  • Effectively communicated with vendors, suppliers, and other stakeholders to ensure the timely delivery of high-quality products and maintain positive business relationships.

Education

High School Diploma -

Clover High School
Clover, SC
06-2016

Skills

  • Sales Techniques
  • Incident Reports
  • Delivery Driver Experience
  • Assistant Manager Experience
  • Inventory Control
  • Management
  • Kitchen Experience
  • Cooking
  • Food Production
  • Shift Management
  • Food Safety
  • Food Handling
  • Food Preparation
  • Childcare
  • Organizational Skills
  • Time Management
  • Troubleshooting Issues
  • Compliance Monitoring
  • Payment Processing
  • Quality Control
  • Vendor Management
  • Culinary Experience
  • Presentation Skills
  • Retail Sales
  • Kitchen Management
  • POS
  • Catering
  • Labor Cost Analysis
  • Deposit Preparation
  • Paperwork Processing
  • Employee Development
  • Customer Service
  • Business Development
  • Problem Resolution
  • Task Delegation
  • Decision-Making
  • Performance Evaluations
  • Strategic Planning
  • Team Leadership
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Computer Skills
  • Staff Training
  • Employee Coaching and Mentoring

Certification

  • North Carolina Food Handlers

Contact Information

Phone number:

803-818-8302

Email:

Devon97Lane@gmail.com

Timeline

Relief Manager

QuikTrip
11.2023 - Current

Cook/Delivery Driver

Aramark
11.2021 - 07.2023

Cook

Copper Pub
10.2020 - 11.2021

Chef

True Food Kitchen
09.2019 - 10.2020

Assistant Manager

Waffle House
06.2016 - 09.2019

High School Diploma -

Clover High School
Devon Lane