Devon Patterson
Costa Mesa,CA
Summary
Dynamic professional with a proven track record in customer engagement and problem-solving, honed across roles at Home Comfort USA and other leading companies. Excelled in educating customers on HVAC products, securing 3+ leads daily through high-quality service. Skilled in inventory audits and stocking/receiving, demonstrating a strong work ethic and leadership in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Home Comfort USA
Anaheim, CA
03.2024 - Current
- Educated Home Depot customers about HVAC products, prices, and services.
- Exceeded company expectations by engaging with 200+ customers and generating 3+ leads per day on average.
Cost Estimator/Foreman’s Assistant
Standard Framing Construction
Ojai, CA
09.2019 - 03.2020
- Analyzed project plans, specifications, and related documents to develop accurate cost estimates.
- Assisted foreman with manual labor on current job sites.
Technician
Sureshine Care and Restoration
08.2018 - 09.2019
- Conducted detailed inspections to identify areas in need of repair or restoration.
- Restored marble, granite, and other stone surfaces in residences and commercial buildings using specialized industrial hand tools.
Technician’s Assistant
Klondike Air
06.2016 - 09.2016
- Assisted technicians while installing HVAC systems in residential homes.
- Installed insulated ducts through attics and crawl spaces.
Education
High School Diploma -
Newport Harbor High School
Newport Beach, CA06.2016
Some College (No Degree) - Business
Orange Coast College
Costa Mesa, CASkills
- Exceptional Customer Service
- Store Maintenance
- Inventory Audits
- Stocking and Receiving
- POS Systems
- Teamwork & Collaboration
- Customer Engagement
- Problem-Solving
- Strong Work Ethic
- Leadership
Volunteer Work
BSA Eagle Scout project at Environmental Nature Center:
- Coordinated with the ENC to build new picnic tables to provide an outdoor workspace for classes
- Budgeted the project, bought materials, and held fundraisers
- Organized volunteer efforts and oversaw operations
Awards
- International Baccalaureate Award for completion of the French Language program
- BSA Eagle Scout Award
Languages
French
Limited
Spanish
Limited
References
- Karen Ridge, Owner of Kitchen Nirvana: (949) 637-6835
- Matt Jaskiewicz, National Director of Construction at Mitsubishi Elevator USA: (949) 230-3448
- Robin Johnson, DIrector at English Premier Soccer Camps: (909) 499-6650
Timeline
Retail Sales Associate
Home Comfort USA
03.2024 - Current
Cost Estimator/Foreman’s Assistant
Standard Framing Construction
09.2019 - 03.2020
Technician
Sureshine Care and Restoration
08.2018 - 09.2019
Technician’s Assistant
Klondike Air
06.2016 - 09.2016
High School Diploma -
Newport Harbor High School
Some College (No Degree) - Business
Orange Coast College
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