Devon Payton
Derby
Summary
Dynamic Sales Lead Manager at Famous Footwear with a proven track record in enhancing customer satisfaction and achieving sales goals. Skilled in relationship building and team oversight, I excel in coaching and mentoring, driving continuous improvements, and leveraging product knowledge to boost performance. Committed to fostering a positive and upbeat team environment.
Offering proactive and adaptable approach with passion for learning and development in sales-driven environment. Brings understanding of customer engagement and sales techniques, along with strong organizational and problem-solving skills. Ready to use and develop communication and analytical skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Sales Lead Manager
Famous Footwear
Derby, KS
08.2023 - Current
- Enhanced customer service standards, resulting in improved customer satisfaction ratings.
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Boosted sales performance by implementing strategic sales plans and effective team management.
Education
High School Diploma -
Derby High School
Derby, KS03-2023
Skills
- Customer follow-up
- Verbal and written communication
- Sales team oversight
- Relationship building
- Positive and upbeat
- Goals and performance
- Product knowledge
- Continuous improvements
Timeline
Sales Lead Manager
Famous Footwear
08.2023 - Current
High School Diploma -
Derby High School