Devon Reinders
Woolwich Twp
Summary
Motivated and patient-focused healthcare professional with extensive experience in clinical and administrative roles. Seeking a challenging opportunity to leverage my skills in a dynamic healthcare environment. Committed to providing high-quality service while promoting efficient communication, collaboration, and performance across teams.
Overview
9
9
years of professional experience
Work History
Certified Medical Assistant
Inspira Medical Group Primary Care
05.2024 - Current
- Ensure efficient operation of patient care by preparing and stocking exam rooms, ensuring they meet all necessary health and safety standards.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conduct thorough patient intakes, accurately documenting medical histories, current medications, allergies, and other pertinent health information.
- Administer pre-authorization requests for medications, ensuring patients receive timely and necessary treatments.
- Maintain and update patient records in compliance with privacy regulations and institutional protocols.
- Assist with patient follow-up and care coordination, ensuring that patients’ needs are met post-visit.
- Perform clinical tasks as needed, such as administering injections, preparing lab specimens, and assisting in minor procedures.
Office Supervisor
Inspira Medical Group OB/GYN
08.2023 - 05.2024
- Managed insurance and laboratory billing inquiries, resolving issues promptly.
- Coordinated work schedules and task assignments for a team of 30+ staff members.
- Procured office supplies for multiple clinic locations, ensuring smooth operations.
- Provided ongoing support and conflict resolution for staff, fostering a collaborative environment.
- Communicated effectively with a diverse patient population, addressing their concerns and inquiries.
- Oversaw the scheduling and coordination of OB/GYN patient appointments, ensuring efficiency and patient satisfaction.
- Acted as the primary point of contact for expectant mothers, providing education and support throughout their pregnancy journey.
- Managed and tracked prenatal care records, coordinating follow-up appointments and necessary medical tests.
- Worked closely with physicians and nursing staff to ensure seamless patient care and treatment plans.
Certified Medical Assistant
Inspira Medical Group OB/GYN
03.2020 - 08.2023
- Assisted medical staff with patient intakes, room preparation, and administrative tasks.
- Trained and mentored new team members, enhancing their skills and performance.
- Performed patient callbacks and provided follow-up care as delegated by providers.
- Supported providers during exams and procedures, ensuring a smooth workflow.
- Administered injections and assisted with other clinical tasks as needed.
Certified Medical Assistant
SeretisCare Family Practice
04.2018 - 03.2020
- Obtain vitals and patient history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performs patient callbacks as delegated.
- Performs medication refills as requested by patient or provider.
- Prior authorizations for radiology and medication.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Receptionist
Advocare Atrium Pediatrics
06.2016 - 04.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answering phones and responding appropriately to client calls and inquires.
- Confirmed appointments, communicated with clients, and updated client records.
- Collecting patient balances and all necessary health care insurance information.
Education
Associate of Applied Science (AAS) - Health Science
Rowan College of South Jersey
Sewell, NJ05.2022
Clinical Medical Assistant Certification -
Rowan College of South Jersey
12.2017
Skills
- Time Management
- Attention to detail
- Willingness to learn and adapt
- Communication
- Problem-solving
- Inventory and supply management
Timeline
Certified Medical Assistant
Inspira Medical Group Primary Care
05.2024 - Current
Office Supervisor
Inspira Medical Group OB/GYN
08.2023 - 05.2024
Certified Medical Assistant
Inspira Medical Group OB/GYN
03.2020 - 08.2023
Certified Medical Assistant
SeretisCare Family Practice
04.2018 - 03.2020
Receptionist
Advocare Atrium Pediatrics
06.2016 - 04.2018
Associate of Applied Science (AAS) - Health Science
Rowan College of South Jersey
Clinical Medical Assistant Certification -
Rowan College of South Jersey
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