Devon Ryan
Riviera Beach
Summary
Dynamic sales professional with a proven track record at Banana Republic, excelling in customer service and relationship building. Adept at managing high-pressure environments, leveraging strong time management and problem-solving skills to enhance customer satisfaction. Recognized for fostering teamwork and maintaining store visual appeal, driving repeat business and loyalty.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Sales Associate
Banana Republic
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lead Server
MorseLife
11.2015 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
Cashier Team Lead
Staples
08.2015 - 03.2016
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
No Degree - Culinary
Lincoln College of Technology
West Palm Beach, FL06-2016
High School Diploma -
Worthington High School
West Palm Beach, FL06-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Banana Republic
11.2024 - Current
Lead Server
MorseLife
11.2015 - Current
Cashier Team Lead
Staples
08.2015 - 03.2016
No Degree - Culinary
Lincoln College of Technology
High School Diploma -
Worthington High School
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