Managed care and public health professional with advanced degrees and 20 years experience in program and project management. Dedicated to helping people live healthier lives.
Overview
20
20
years of professional experience
Work History
Program Manager, Community Impact
UnitedHealth Group, Office of Health Equity
11.2020 - Current
Managed enterprise portfolio of proprietary, multi-year, multi-partner community impact programs
Served as subject matter expert and guided initiative discovery, training, implementation, performance management and model fidelity, executive reporting, knowledge management, learnings, and communications
Established national operating framework and infrastructure for community models and impact investment programs
Maintained strong collaborative relationships with key cross-functional stakeholders in highly matrixed organization
Product Consultant
UnitedHealthcare
06.2011 - 11.2020
Contributed to Medicaid RFP readiness efforts and helped to retain and win new state Medicaid business
Drove innovation and differentiation in national and local market solutions by conducting research on industry and competitive insights, past RFPs, state priorities, local market landscape, and unmet population needs
Led and participated in strategic workstreams, presented recommendations for value added services, and developed taxonomy catalog for all internal programs
Conducted post-RFP analyses after scoring released
Supported development of new operating models for special Medicaid populations
Medicare Product Manager
UnitedHealthcare
07.2006 - 06.2011
Ensured ongoing contractual compliance with Medicare Advantage and Prescription Drug Plan federal regulations and guidance, including marketing material submissions
Served as subject matter expert and liaison with Centers for Medicare & Medicaid Services (CMS), other external partners, and internal colleagues
Passed many rigorous phases of assessment for acceptance into elite federal government program for analysis, leadership, and management of public policies and programs
Supported implementation of Medicare Drug Discount Card & Transitional Assistance Program
Tracked operational program issues and examined program data for senior Medicare officials
Completed program lessons learned project in preparation for launch of Medicare Part D Program
Acquired extensive knowledge of CMS programs and policies, and prepared written responses to inquiries from members of Congress
Completed rotational assignment as Health Policy Fellow at US Senate Committee on Health, Education, Labor, & Pensions
Education
Master of Public Health - Behavioral & Community Health Sciences
The University of Pittsburgh
Pittsburgh, PA
Master of Public Administration - Public & Non-profit Management
HR DEI Workforce Development Manager at Providence Swedish Health Services – Office of Health Equity, Diversity, and InclusionHR DEI Workforce Development Manager at Providence Swedish Health Services – Office of Health Equity, Diversity, and Inclusion
Executive Support Specialist II at Oregon Health Authority-Office of Equity and Inclusion (OEI)Executive Support Specialist II at Oregon Health Authority-Office of Equity and Inclusion (OEI)