Open To Work
Jill Rawlinson-Baker
Anaheim,USA
Summary
Dynamic Community Impact Program Manager with a proven track record at Auto Club Enterprises (AAA), driving record-breaking fundraising and volunteer engagement initiatives. Expert in corporate social responsibility and strategic planning, I fostered partnerships that enhanced brand reputation and community trust, achieving over $1 million in charitable contributions annually while cultivating a culture of giving.
Overview
25
25
years of professional experience
1
1
Certification
Work History
COMMUNITY IMPACT PROGRAM MANAGER
Auto Club Enterprises (AAA)
07.2021 - Current
- Transformed corporate citizenship by driving employee volunteerism, building strategic nonprofit partnerships, and positioning Auto Club as a recognized leader in social impact, enhancing national brand reputation, and deepening community trust.
- Directed Auto Club's flagship United Way Giving Campaign across 25+ states and 130 United Way chapters, providing strategic leadership to a network of 200+ campaign ambassadors. Oversaw all fundraising, communications, and employee engagement initiatives, mobilizing thousands of employees and strengthening cross-regional collaboration. Consistently achieved record-breaking outcomes, generating more than $1,000,000 in charitable contributions in each of the last three years and embedding a sustained, enterprise-wide culture of giving with measurable community impact nationwide.
- Transformed and scaled MyClubCares, Auto Club's national employee volunteer and donation program serving 17,000+ employees. Tripled volunteer engagement within three years by modernizing platform coordination, expanding strategic nonprofit partnerships, and launching high-impact initiatives including Habitat for Humanity builds, sponsored food bank and United Way events, innovative fundraisers, blood drives, and enterprise-wide donation campaigns.
- Launched and scaled a corporate philanthropy platform in 2023, providing employees with real-time access to thousands of vetted donation and volunteer opportunities. Achieved over 50% employee participation, enabled rapid national crisis response, expanded DEI-aligned volunteer engagement, and unified giving and service across regions through a streamlined, enterprise-wide model.
EVENT CONSULTANT & PROJECT MANAGER
Kila Event Productions
05.2020 - Current
- Partner with local nonprofit organizations to deliver pro bono strategic support for marketing, promotional events, and community engagement.
- Provide expertise in event registration planning, onsite event execution, sponsorship coordination, and budget development-enhancing program visibility and operational success at no cost to the organizations.
ASSOCIATE MANAGER, PUBLIC AFFAIRS & COMMUNITY ENGAGEMENT
Taco Bell Corp.
05.2013 - 10.2016
- Managed a multimillion-dollar annual budget supporting brand events, community grants, emergency giving, and executive philanthropic programs. Designed and executed a wide range of high-impact events, including domestic and international field incentives, employee recognition programs, franchise conventions, and Taco Bell Foundation fundraisers.
- Produced award-winning internal cultural events such as large-scale holiday celebrations, food truck festivals, learning events, volunteer fairs, and Red Cross blood drives-deepening employee engagement and strengthening brand identity.
- Led event communications and stakeholder alignment, crafting executive briefings, app content, talking points, surveys, and presentations to ensure seamless delivery and impact.
- Directed corporate fundraising for World Hunger Relief, raising $2.2M+ annually for the World Food Programme. Launched enterprise-wide community engagement efforts, achieving a 40% increase in volunteer participation.
- Managed the Taco Bell Truck experiential program, including vendor relations, permitting, budgeting, and social strategy, while ensuring all activities aligned with brand standards.
- Championed regional giving, supporting nonprofits focused on youth, food insecurity, and community development through corporate grants.
ASSOCIATE MANAGER, BRAND ENGAGEMENT & CORPORATE EVENTS
Taco Bell Corp.
02.2006 - 05.2013
- Led the creation and management of award-winning employee programs at the Restaurant Support Center, earning accolades including the 2007 Eastwood Award of Excellence, Orange County Register's Best Places to Work, 2008 Corporate Employee Program of the Year, and 2010 Best Place to Work. Programs featured on-site services such as childcare, dining, salons, dry cleaning, transportation, and fitness facilities to support employee well-being.
- Designed and managed the employee volunteer and community outreach program, building partnerships with local nonprofits and leading initiatives such as disaster relief efforts, Red Cross blood drives, and volunteer events-enhancing corporate social responsibility and employee engagement.
COORDINATOR, TACO BELL FOUNDATION
Taco Bell Corp.
08.2004 - 02.2006
- Managed all regulatory compliance and financial reporting for the Taco Bell Foundation, including maintaining charitable state registrations and ensuring adherence to nonprofit governance standards.
- Oversaw grant disbursement and partner relations, ensuring accurate, timely funding to nonprofit recipients while upholding transparency and accountability throughout the grant cycle.
- Created and led employee volunteer initiatives, fostering meaningful community partnerships and reinforcing a culture of service among corporate and field employees.
- Planned and executed key fundraising events, including employee giving campaigns and silent auctions, collaborating with vendors, partners, and internal stakeholders to maximize engagement and fundraising impact.
- Supported the Foundation's mission to empower youth and strengthen communities by aligning strategic giving with employee participation and brand values.
OFFICE MANAGER
Lowney Associates
06.2001 - 08.2004
- Developed marketing collateral and managed customer databases to support business development and streamline communication across teams. Maintained accurate project reporting to ensure alignment with client objectives and internal operations.
- Led cross-functional collaboration on successful product launches, focusing on enhancing customer experience, strengthening brand visibility, and driving engagement across key markets.
- Planned and executed client meetings and conferences, both onsite and offsite, ensuring seamless logistics, high-quality delivery, and alignment with strategic business goals.
Education
NYU Hospitality and Tourism Industry Essentials Certificate Program -
Google Project Manager Certificate Program -
Disney Institute: Creativity & Innovation; Leadership Excellence -
Yum! University Leadership Development Program -
Associate of Arts -
High school or equivalent -
Skills
- Corporate social responsibility
- Employee engagement
- Planning and oversight
- Corporate grants and giving
- Non-profit management
- Volunteer engagement
- Fundraising strategy
- Community engagement
- Corporate sponsorships
- Diversity and inclusion programs
- Community outreach
- Event management
- Event design and production
- Corporate communications
- Employee communications
- Brand engagement
- Public relations
- Organizational culture
- Project management
- Program management
- Strategic planning
- Action orientation
- Detail orientation
- Strategic thinking
- Data-driven decision making
- Motivational leadership
- Budget consciousness
- Social media proficiency
- Writing, editing, and presenting
- Corporate philanthropy
- Strategic partnerships
- Stakeholder communication
- Event planning
- Volunteer mobilization
- Cross-functional team leadership
- Verbal and written communication
Affiliations
- United Way Leaders United Affinity Group
- United Way Orange County Women United Affinity Group
- Rise Up and Salute Business Resource Groups
- National Professional Women's Association
- Meeting Professionals International
- DWEN (Dell Women's Entrepreneur Network)
- Employee Services Management Association
- Corporate Volunteer Council of Orange County
- Board of Directors, Spectrumotion
- Advisory Board Member, Boys & Girls Clubs of Orange County Alliance
Certification
- Certified AQMD Transportation Coordinator
- Red Cross First Aid, AED, & CPR
References
- Oscar Urrutia, Owner, GEC Events, oscar@gecevents.com, 800.769.5137
- Christine Carley, Senior Director of Global Accounts, HelmsBriscoe, CCarley@helmsbriscoe.com, 562.434.7313
- Linda Daley, Owner, Fun Is First Inc., linda@funisfirst.com, 949.497-8374
Awards
- 2025 National Philanthropy Awards Orange County Large Company Award Recipient
- 2025 United Way OC Employee Giving Climber Award Recipient
- 2025 United Way OC Campaign Manager of the Year Volunteer Nominee
- 2024 United Way OC Campaign Manager of the Year Volunteer Award Recipient
- 2024 United Way OC Way Award Recipient
- 2024 United Way OC Spirit of Volunteerism Recipient
- 2024 American Red Cross OC Heroes Nominee
- 2022 & 2023 United Way OC Campaign Manager of the Year Nominee
- 2022 & 2023 United Way OC United 4 Change - Large Company Nominee
- 2016 Giving is Living Award
- 2011 Spirit of Volunteerism Award
- Multiple Taco Bell awards including: President's Award (2), Brand Engagement Award, Brand Marketing Award, Live Mas Award, People's Capabilities Medal, Yum! Breakthrough Award
- Customer Maniac of the Month in 2007, 2010, and 2015
Timeline
COMMUNITY IMPACT PROGRAM MANAGER - Auto Club Enterprises (AAA)
07.2021 - Current
EVENT CONSULTANT & PROJECT MANAGER - Kila Event Productions
05.2020 - Current
ASSOCIATE MANAGER, PUBLIC AFFAIRS & COMMUNITY ENGAGEMENT - Taco Bell Corp.
05.2013 - 10.2016
ASSOCIATE MANAGER, BRAND ENGAGEMENT & CORPORATE EVENTS - Taco Bell Corp.
02.2006 - 05.2013
COORDINATOR, TACO BELL FOUNDATION - Taco Bell Corp.
08.2004 - 02.2006
OFFICE MANAGER - Lowney Associates
06.2001 - 08.2004
NYU - NYU Hospitality and Tourism Industry Essentials Certificate Program,
Google - Google Project Manager Certificate Program,
Disney Institute - Disney Institute: Creativity & Innovation; Leadership Excellence,
Yum! University - Yum! University Leadership Development Program,
Fullerton College - Associate of Arts,
Orange High School - High school or equivalent,