Devona Mealey
Richmond,VA
Summary
Professional in health and life insurance with strong organizational and communication skills. Proven ability to build client relationships and deliver tailored insurance solutions. Focused on team collaboration and adaptable to changing demands. Skilled in needs analysis, policy advising, and claims management. Dependable and driven to achieve results.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Health/Life Insurance Agent
Tranzact Insurance Solutions
Charlotte, NC/ Remote
08.2025 - Current
- Developed comprehensive insurance plans tailored to client needs and goals.
- Conducted in-depth policy reviews, ensuring compliance with industry regulations and standards.
- Educated clients on life insurance products, enhancing their understanding and confidence in decision-making.
- Mentored junior agents, providing guidance on sales techniques and customer engagement strategies.
- Ensured compliance with state requirements and company policies by adhering to strict ethical standards in all transactions.
- Exceeded sales targets through effective prospecting, lead generation, and policy presentations to potential clients.
- Educated clients about health insurance coverage options, benefits and costs.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Used [Software] to process benefit transactions.
- Finalized sales and collected necessary deposits.
- Monitored customer feedback and identified areas of improvement.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
Part Time Stower
Amazon Robotics Center
Richmond.VA
06.2017 - Current
- Operated and maintained automated storage and retrieval systems for efficient inventory management.
- Ensured accurate stock placement by following established protocols and guidelines.
- Collaborated with team members to optimize workflow and enhance productivity levels.
- Conducted regular quality checks on stored items to maintain safety and operational standards.
- Sorted over [Number] products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Enhanced workplace safety by maintaining a clean and organized work environment, minimizing accidents and injuries.
Dietary Aide
Lexington Rehabilitation and Healthcare
Richmond,VA
08.2016 - 07.2017
- Prepared and served nutritious meals in accordance with dietary requirements and guidelines.
- Assisted in maintaining cleanliness and sanitation of kitchen and dining areas.
- Collaborated with nutritionists to ensure compliance with resident dietary needs.
- Trained new staff on food preparation procedures and safety protocols.
- Developed meal plans that accommodated specific health conditions of residents.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Shipping and Receiving Supervisor
Sears Outlet Store
Richmond,VA
08.2008 - 11.2012
- Supervised shipping and receiving operations to ensure timely order fulfillment.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Coordinated logistics with carriers and vendors to streamline delivery schedules.
- Trained and mentored staff on safety protocols and effective handling procedures.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Reviewed paperwork to determine priorities and set schedules.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Education
High School Diploma -
Armstrong High Scool
Richmond,VA06-2008
Skills
- Risk evaluation
- Goal-oriented mindset
- Policy analysis
- Underwriting principles
- Needs assessment
- Customer service
- Problem-solving
- Quotes and sales
- Call center customer service
- HIPAA compliance
- Relationship building
- Reliability
- Multitasking Abilities
- Team leadership
- Verbal and written communication
- Decision-making
- Data entry
- Task prioritization
- Personal Lines License
- Life insurance sales
- Market research
- Health/Life insurance License
Timeline
Health/Life Insurance Agent
Tranzact Insurance Solutions
08.2025 - Current
Part Time Stower
Amazon Robotics Center
06.2017 - Current
Dietary Aide
Lexington Rehabilitation and Healthcare
08.2016 - 07.2017
Shipping and Receiving Supervisor
Sears Outlet Store
08.2008 - 11.2012
High School Diploma -
Armstrong High Scool