DEVONE GIBSON
Valley,AL
Summary
Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving, and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with strong history of surpassing objectives by leveraging selling and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills.
Overview
9
9
years of professional experience
Work History
Front Office Receptionist
The Hughston Clinic
10.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Maintained transaction security by verifying payment cards against identification.
Front Desk Receptionist
Zoe Pediatrics
03.2022 - 10.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Fulfillment Associate
Amazon
02.2021 - 03.2022
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Unloaded incoming trucks and properly staged inventory for processing.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Pickup/ Site, Department Manager
Walmart
07.2014 - 02.2021
- Analyzed and interpreted store trends to facilitate planning.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Approved regular payroll submissions for employees.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Sales Associate
Walmart Supercenter
07.2014 - 02.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked stock using company inventory management software.
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Health Sciences
Columbus State University
Columbus, GA05.2023
Associate of Science - Health Sciences
Southern Union State Community College
Wadley, AL05.2019
High School Diploma -
Valley High School
Valley, AL05.2012
Skills
- Shipping and Receiving
- Inventory Control
- Cleaning
- Order Fulfillment
- Retail store support
- Complaint resolution
- Report preparation
- Microsoft Office
- Inbound and Outbound Calling
- Receiving support
- Money handling abilities
- Training development aptitude
- Stock management
- Medical terminology knowledge
- Staff education and training
Affiliations
FBLA Club Member 2009-2012
History Club Member 2009-2010
Key Club Member 2010-2012
Additional Information
- Hobbies photography
- Church Activies
Timeline
Front Office Receptionist
The Hughston Clinic
10.2022 - Current
Front Desk Receptionist
Zoe Pediatrics
03.2022 - 10.2022
Fulfillment Associate
Amazon
02.2021 - 03.2022
Pickup/ Site, Department Manager
Walmart
07.2014 - 02.2021
Sales Associate
Walmart Supercenter
07.2014 - 02.2021
Bachelor of Science - Health Sciences
Columbus State University
Associate of Science - Health Sciences
Southern Union State Community College
High School Diploma -
Valley High School
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