Devone Harm
Albany,NY
Summary
I am an organized and detail-oriented, who is also equipped in cash handling and customer service experience. Astute professional, providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of customer value management.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Albany, NY
07.2024 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Verified accuracy of medication labels before they were dispensed to customers.
Assistant Teacher Volunteer
Manchester parish library
Manchester, Jamaica
07.2023 - 08.2024
- Created displays of student work to showcase their progress.
- Contributed ideas for creating an enjoyable learning environment for all students.
- Performed various administrative duties as assigned by the principal or lead teacher.
Hostess
Capital city diner
Albany, New York
03.2024 - 06.2024
- Monitored dining room activity to ensure compliance with health regulations.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Greeted guests warmly upon arrival, seating them promptly.
- Monitored customer satisfaction levels throughout their meal experience.
Cashier
Zaxbys
Panama City Beach, FL
06.2021 - 08.2022
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Manchester High School
Jamaica06-2018
Some College (No Degree) - Aviation
American Institute of Science Management
Kingston, Jamaica Skills
- Customer Service
- Guest Engagement
- Reservations Management
- Complaint Handling
- Server Support
- Cash Handling
- Approachable
- Relationship building and management
Accomplishments
High school diploma with Merit in all subject areas.
Timeline
Pharmacy Technician
Walgreen's Pharmacy
07.2024 - Current
Hostess
Capital city diner
03.2024 - 06.2024
Assistant Teacher Volunteer
Manchester parish library
07.2023 - 08.2024
Cashier
Zaxbys
06.2021 - 08.2022
High School Diploma -
Manchester High School
Some College (No Degree) - Aviation
American Institute of Science Management