DeVone Norman
Salt Lake City
Summary
Detail-oriented sales support analyst experienced in managing RFP submissions and delivering impactful proposals. Proven ability to enhance customer satisfaction through reliable service and effective team collaboration.
Overview
16
16
years of professional experience
Work History
Sr. Sales Support Analyst
Ameritas
Salt Lake City
04.2024 - Current
-Quote Manually rated business for all size groups
-Submit experience rated RFP's to Experience Rating/Underwriting
-Create proposals and highlight sheets
-Run plan alt options on inforce manually rated business
-Create and deliver renewal letters to brokers
-Manage RFP submissions, requesting missing information from brokers or rep
-Submit sold new business and policy change requests to the Home office
-Log RFP opportunities in Salesforce and maintain
-Request GeoAccess, Disruption and Claims Repricing reports from Geo Team
-Keep Microsoft Teams files up to date
-Submit Questionnaires over to our Group Questionnaire Team
-Customer Service
Sr. Group Underwriter
Dental Select
Salt Lake City
07.2010 - 04.2024
-Quoted new business for groups 2-250 lives
-Renewal letter processing - Negotiated renewals
- Policy Changes for in force business
-Customer Service
Education
High School Diploma -
Mandan High School
North Dakota01-1987
Administration Specialist
Army National Guard
North Dakota / UtahSkills
- Attention to detail
- Dependable and Reliable
- Team collaboration
- Adaptability
- Time management
Timeline
Sr. Sales Support Analyst
Ameritas
04.2024 - Current
Sr. Group Underwriter
Dental Select
07.2010 - 04.2024
High School Diploma -
Mandan High School
Administration Specialist
Army National Guard