Devon L. Scurlock
Ft. Pierce,FL
Summary
Results-driven leader with extensive experience in inventory and logistics management. Skilled in developing strong customer relationships and optimizing processes to exceed productivity and accuracy standards. Committed to delivering exceptional service and operational excellence that drives organizational success.
Overview
28
28
years of professional experience
Work History
Customer Service Representative
The Hillman Group Inc.
Pompano Beach, Florida
03.2021 - 04.2026
- Collaborated with team members to enhance service delivery and streamline workflow.
- Assisted customers with inquiries and provided detailed product information.
- Developed strong customer relationships to encourage repeat business.
- Built strong customer relationships through personalized assistance and support.
Overnight Operations Manager /Customer Sales Lead
Lowes Home Improvement Stores
Oakland Park, FL
08.2009 - 11.2020
- Managed inventory levels to ensure optimal product availability and minimize stockouts.
- Trained and supervised team members on operational procedures, enhancing productivity and maintaining quality standards.
- Oversaw compliance with safety regulations and standards.
- Coordinated recruitment efforts and created staff schedules to ensure adequate coverage.
- Led sales team to improve customer service experience and foster customer loyalty.
- Managed cash register operations using POS system and processed sales and returns
- Exceeded department expectations for productivity and accuracy levels
Warehouse Manager
Circuit City Stores
Fort Lauderdale, Florida
08.1998 - 11.2008
- Managed daily warehouse operations, enhancing efficiency and maintaining accuracy.
- Organized warehouse design to maximize stock space and facilitate high volume traffic flow.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Ensured compliance with company policies and safety regulations, promoting a safe working environment.
Education
High School Diploma -
George H. Corliss High School
Chicago, IL06-1987
Computer Animation
The Art Instutute of Fort Lauderdale
Fort Lauderdale, FLSkills
- Customer service software
- Customer relationship management
- Customer support strategies
- Customer inquiries resolution
- Sales support
- Order processing
- Inventory management
- Data management
- Process optimization
- Team leadership
- Product knowledge
Timeline
Customer Service Representative
The Hillman Group Inc.
03.2021 - 04.2026
Overnight Operations Manager /Customer Sales Lead
Lowes Home Improvement Stores
08.2009 - 11.2020
Warehouse Manager
Circuit City Stores
08.1998 - 11.2008
High School Diploma -
George H. Corliss High School
Computer Animation
The Art Instutute of Fort Lauderdale