Devonne Bonner-Tinnon
Cleveland,OH
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
Work History
Cashier
Giant Eagle
08.2013 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Verified that customers were of legal age to purchase alcohol and tobacco
- Stocked shelves with merchandise when needed
- Issued receipts, refunds, credits or change due to customer
- Conducted price checks for special orders or discounts as requested by customers
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Stocking Associate
CVScaremark
06.2012 - 01.2013
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Received and unpacked merchandise from vendors
- Inspected and stocked shelves with products
- Maintained accurate inventory records in the store database system
- Assisted customers in locating products on store shelves
- Monitored expiration dates of perishable items and discarded expired items accordingly
Education
No Degree -
Lakeland Community College
Willoughby, OHHigh School Diploma -
Richmond Heights Secondary School
Richmond Heights, OH06.2015
Skills
- Cleaning and Organization
- Written and Verbal Communication
- Workplace Safety
- Liquor Law Compliance
- Stocking Shelves
- Drawer Balancing
- Customer Service
- Price Checking
- Customer Assistance
- Cash Handling
- Payment Collection
- ID Verification
Timeline
Cashier
Giant Eagle
08.2013 - 01.2019
Stocking Associate
CVScaremark
06.2012 - 01.2013
No Degree -
Lakeland Community College
High School Diploma -
Richmond Heights Secondary School