Devon Patton

• Providing comprehensive support to an engineering team by efficiently managing administrative tasks and ensuring smooth operations.
• Exemplifies strong attention to detail and excellent organizational skills by assisting in coordinating project schedules, maintaining documentation, and facilitating effective communication among team members.
• Proficiency in utilizing various software and tools to streamline processes and enhance productivity.
• Creating and maintaining detailed administrative processes and procedures to drive efficiency and accuracy.
• Ability to prioritize tasks, handle confidential information, and adapt to changing priorities in order to maintain an efficient and productive engineering environment.

• Money management, beverage customization, inventory, ordering products, and working the point-of-sale system
• Specializing in customer service for the front end, drive-thru, and the dining room in the bistro
• Working well under pressure with a positive intensity
• Known for keeping morale high with those that work on my team
• Managing morning rushes of up to $2,800 by maintaining a steady flow and proper delegation.

• Working directly with customers and utilizing typing and computer skills as well as working with a professional sound board and equipment.

• Assisted with medical supplies, prepare patient rooms, blood bank orders, lab orders
• Due to Covid-19, volunteer position was suspended.

• Investigated more complex claims that involved liability disputes; Interacted with policyholders, claimants, medical insurers, and body shops; Verified facts of the accident, reviewed supporting case files, and negotiated settlements.
• Worked productively in fast-moving work environment to process large volumes of claims.
• Followed up with customers on unresolved issues.
• Collaborated with internal departments and external vendors to resolve claims.

• Verified accident facts, determined policy coverages, and reviewed insurance contracts
• Interacted internally with GEICO departments and externally engaged with claimants, body shops, medical providers, attorneys, outside field adjusters and other insurance companies
• Assisted in settling claims where there were no injuries and all parties agreed to the accident details or escalated the claim when liability was in question or injuries were present.

• Responsible for all aspects of Hotel Guest Services, including reservations, check-in/check-out, PBX, cash handling, billing, general guest communications, created and entered group rooming lists/blocks, worked with guest accounts, expedited refunds.

• Responsible for all aspects of Hotel Guest Services, including reservations, check-in/check-out, PBX, cash handling, billing, and general guest communications.

• Responsible for all aspects of Hotel Guest Services, including reservations, check-in/check-out, PBX, cash handling, billing, and general guest communications
• Responsible for creating dessert menu for the hotel’s restaurant producing the sellable inventory of baked goods on a weekly basis.

Pre-professional nursing courses completed in anticipation of a nursing degree. Upper-level medical coursework toward a Bachelor of Science degree in Healthcare Administration from Northern Arizona University. Excelled in Math, Accounting, Technology and Science studies throughout all levels of high school and college/university.