Devonte Bell
Woodbridge,VA
Summary
Dynamic customer service professional with a proven track record at Food Lion, excelling in customer relations and issue resolution. Adept at training and mentoring associates, enhancing team performance. Skilled in cash handling with a commitment to accuracy, consistently delivering exceptional service and fostering customer satisfaction.
Overview
7
7
years of professional experience
Work History
Customer Service Lead
Food Lion
Woodbridge, VA
12.2019 - 04.2025
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Cashier/Line Cook
Sweeto Burrito
Woodbridge, VA
01.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - Science And Arts
Charles J Colgan Highschool
Woodbridge, VA05.2020
Skills
Customer relations
Communication
Cash handling
Associate training and management
Timeline
Customer Service Lead
Food Lion
12.2019 - 04.2025
Cashier/Line Cook
Sweeto Burrito
01.2018 - 01.2019
High School Diploma - Science And Arts
Charles J Colgan Highschool