Passionate about helping people and advocating for social justice and human rights. I possess strong skills in communication, leadership, negotiation, and strategic planning. I am highly motivated and take pride in everything I do.
Overview
3
3
years of professional experience
Work History
Shift Manager
IHOP
Lansing, IL
11.2021 - 08.2024
As shift leader, I first needed to ensure a clean and welcoming restaurant for our customers and a smooth shift for employees.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Created and maintained employee schedules.
Ability to take on any role for whatever given reason.
Cashier
Buffalo Wild Wings
Homewood, IL
04.2021 - 11.2021
Greeted customers, handled the front end of the restaurant including all payments made, packing food, and ensuring a clean and welcoming restaurant.
Stocked shelves with merchandise when needed.
Assisted customers over the phone regarding store operations, product information, and order placement.
Education
Political Science
Michigan State University
East Lansing, MI
05-2028
Dr. Martin Luther King Jr. College Preparatory Hig
Chicago, IL
05-2024
Skills
Management
Team Development
Customer Service
Schedule oversight
Time Management
Verbal and Written Communication
Flexablity
Complex Problem-Solving
Timeline
Shift Manager
IHOP
11.2021 - 08.2024
Cashier
Buffalo Wild Wings
04.2021 - 11.2021
Political Science
Michigan State University
Dr. Martin Luther King Jr. College Preparatory Hig