Devonte Pace
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
6
6
years of professional experience
Work History
Server
Cheesecake Factory Inc
Orlando, FL
05.2021 - 04.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed table assignments and ensured timely meal delivery.
- Assisted with menu recommendations based on guest preferences.
- Maintained cleanliness and organization of dining areas.
- Processed payments efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure order accuracy.
- Trained new servers on restaurant procedures and service standards.
- Handled guest inquiries and resolved complaints professionally.
- Provided excellent customer service to ensure satisfaction.
Package Handler
UPS Warehouse
Orlando, FL
02.2019 - 01.2021
- Sorted packages for efficient distribution within the UPS warehouse.
- Operated material handling equipment to move products safely.
- Maintained cleanliness and organization of work areas to enhance safety.
- Collaborated with team members to meet daily package handling goals.
- Conducted quality checks on packages to ensure proper labeling and condition.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Monitored inventory levels and reported discrepancies to supervisors promptly.
- Followed safety guidelines consistently to minimize workplace accidents and injuries.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Education
Forklift - Trade
Valencia College
Orlando, FLSkills
- Customer service
- Point-of-sale systems
- Menu knowledge
- Order accuracy
Languages
English
Professional
Timeline
Server
Cheesecake Factory Inc
05.2021 - 04.2025
Package Handler
UPS Warehouse
02.2019 - 01.2021
Forklift - Trade
Valencia College