Dedicated host with strong customer service skills, adept at maintaining high standards during peak hours. Committed to enhancing guest experiences through effective time management and problem-solving.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Host
The Mule
Edmond, OK
10.2025 - Current
Welcomed guests, ensuring friendly and efficient service from arrival to seating.
Assisted in training new hosts on company standards and customer service protocols.
Monitored dining area for cleanliness and readiness, enhancing overall ambiance for guests.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Swim Instructor/Lifeguard
Goldfish Swim School & Goldfish Swim School Franchising
Edmond, OK
09.2024 - 08.2026
Developed personalized lesson plans to accommodate individual learning styles and needs.
Collaborated with parents to discuss student development and address any concerns or questions.
Monitored student progress and provided feedback to encourage improvement and confidence.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Team Member
Surf Bar
Edmond, OK
09.2023 - 08.2024
Delivered excellent customer service, ensuring positive experiences for all patrons.
Collaborated with team members to streamline service processes during peak hours.
Assisted in food preparation, following health guidelines and maintaining high standards.
Maintained cleanliness and organization of work areas to promote safety and efficiency.
Education
High School Diploma -
Edmond Santa Fe High School
Edmond, OK
05-2026
Skills
Customer service
Exceptional communication
Conflict resolution
Multitasking
Effective time management
Team collaboration
Collaborative mindset
Adaptable to change
Certification
First Aid/CPR Certified
Timeline
Host
The Mule
10.2025 - Current
Swim Instructor/Lifeguard
Goldfish Swim School & Goldfish Swim School Franchising