Devyn Lawrence
Dunlap,IA
Overview
10
10
years of professional experience
Work History
Market Manager
Talent Plus
Lincoln, NE
01.2021 - Current
- Developed marketing strategies to enhance brand visibility and engagement.
- Conducted competitive analysis to inform strategic decision-making processes.
- Built strong relationships with top customers and prospects and generated robust sales pipeline.
- Conducted market research to understand customer needs, preferences, and buying behaviors.
Customer Service Representative
WESCO
Denison, IA
12.2018 - 01.2021
- Assisted customers with inquiries and resolved issues via phone and email.
- Processed orders and managed returns efficiently to ensure customer satisfaction.
- Educated customers about products, services, and promotions effectively.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier
Mcdonalds
Denison, IA
03.2015 - 12.2018
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of checkout area and stock shelves.
- Handled cash, credit, and debit transactions accurately and securely.
- Trained new cashiers on register operation and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Timeline
Market Manager
Talent Plus
01.2021 - Current
Customer Service Representative
WESCO
12.2018 - 01.2021
Cashier
Mcdonalds
03.2015 - 12.2018