Devyn Mobley
Winder,GA
Summary
Driven and passionate animal enthusiast adept in providing optimal support veterinarians and animal care professionals. Excellent customer service skills with an intelligent yet kind approach to customer concerns and satisfaction.
Overview
4
4
years of professional experience
Work History
Receptionist
Winder Animal Hospital
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Checked patients into rooms and notified technician of their arrival.
- Assisted doctors/technicians as needed regarding patient treatment.
- Responded to inquiries from callers/emails requesting information about practice.
- Prepared many types of forms including but not limited to: travel sheets, surgery charts, and consent forms.
Veterinary Technician Assistant
Traditions Animal Hospital
12.2022 - 04.2023
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Assisted doctors and technicians with tasks such as collecting samples (blood, ear, urine, fecal, etc.)
- Administered medications to animals in treatment and documented changes in condition.
Veterinary Assistant/Kennel Technician
Hog Mountain Animal Hospital
06.2022 - 12.2022
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Assisted doctors and technicians in treatment to provide the patient the best care possible.
- Preformed kennel baths and doggy daycare as requested by owners.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
Nanny
Bednarik Sprinklers
04.2021 - 10.2021
- Prepared healthy homemade meals and snacks for children based on dietary guidelines.
- Directed activities such as crafts, games, sports, reading, and parent approved outings.
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted with potty training, diaper changes, meal prepping, light house keeping, transportation, and nap time.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Reptile Specialist
Scales N Tails
08.2020 - 04.2021
- Fed and cared for several of species including but not limited to: snakes, lizards, arachnids, amphibians, etc.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to animals in treatment and documented changes in condition.
- Educated customers about animals in our care and provided information on the husbandry and requirements of such animals to help customers make the best choice for them.
Reptile Specialist
Reigning Reptiles
01.2020 - 08.2020
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Completed purchases for customers and provided wonderful customer service.
Pet Care Associate
Petsmart
08.2019 - 02.2020
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Cared for animals in the store providing food, water, and cleaning cages.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Greeted pet owners and assisted in helping them to find the product they need.
Education
High School Diploma -
Cherokee Bluff High School
Flowery Branch, GA05.2019
Skills
- Customer Service
- Animal Care
- Cornerstone use
- Medical administration
- Client Communication
- Species-Specific Knowledge
- Product Ordering
- Animal Handling
- Cleanliness
- Reception Training
- Species-Specific Temperament Knowledge
- Telephone skills
Timeline
Receptionist
Winder Animal Hospital
05.2023 - Current
Veterinary Technician Assistant
Traditions Animal Hospital
12.2022 - 04.2023
Veterinary Assistant/Kennel Technician
Hog Mountain Animal Hospital
06.2022 - 12.2022
Nanny
Bednarik Sprinklers
04.2021 - 10.2021
Reptile Specialist
Scales N Tails
08.2020 - 04.2021
Reptile Specialist
Reigning Reptiles
01.2020 - 08.2020
Pet Care Associate
Petsmart
08.2019 - 02.2020
High School Diploma -
Cherokee Bluff High School
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