Performed a range of tasks including serving food, bussing tables, running drinks, seating guests and collecting payments
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
Booked VIP tables, poured drinks, presented bottles as VIP service representative at nightclub while providing excellent customer service.
Case Management Intern
Alliance for African Assistance
San Diego, CA
01.2024 - 05.2024
Assisted the Immigration and Resettlement Departments during internship
Handled and organized paperwork for refugees in their pursuit of citizenship and naturalization
Provided assistance to housing case managers by ensuring accurate documentation of new home addresses and Social Security Numbers for settling families entering the U.S.
Developed organized tracking system through Excel spreadsheets for accurate personal information management
Supported families by ensuring a smooth transition into their new homes, including the provision of weekly groceries
Ensured the provision of essential medical and financial resources for families and individuals.
Front Desk Receptionist & Kids Klub Supervisor
LA Fitness
Chula Vista, CA
10.2019 - 01.2020
Greeted and welcomed members and guests upon arrival
Managed billing information and resolved conflicts with members accounts
Assisted with check-in and check-out procedures for members and guests.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Supervised children in the play area at all times to ensure safety regulations were followed.
Provided positive reinforcement to encourage appropriate behavior among children.
Maintained a clean and organized environment throughout the facility.
Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Athletic Training Intern
Sweetwater Union High School District
Chula Vista, CA
07.2018 - 06.2019
Collected patient history and symptoms for accurate diagnosis of injuries in both in-game and practice-based emergencies.
Devise treatment plans tailored to patient diagnosis, strength, and abilities to enhance patient outcomes.
Provided athletic training services including taping, bracing, rehabilitation exercises, and other treatments.
Monitored athlete's progress throughout their rehabilitation process.
Conducted pre-participation physicals on student athletes to ensure they are medically cleared to compete.
Managed medical supplies inventory and ordered new equipment as needed.
Provided medical coverage while accompanying sports teams during travel
Education
Bachelor of Arts in Liberal Arts And Sciences - Psychology
San Diego State University
San Diego
05-2024
Skills
Customer service
Quick learner
People person
Gets along well with others
Takes direction with a positive attitude
Very responsible
Getting things done
Being on time
Respectful
Detail oriented
Great Memerization
Certification
CPR/AED certified
First Aid certified
RBS certified
Real Estate Principles
Real Estate Practice
Legal Aspects of Real Estate
Languages
English
Conversational Spanish
Languages
English
Full Professional
Spanish
Limited
Timeline
Case Management Intern
Alliance for African Assistance
01.2024 - 05.2024
Server & Model Cocktail Waitress
El Chingon
03.2022 - Current
Front Desk Receptionist & Kids Klub Supervisor
LA Fitness
10.2019 - 01.2020
Athletic Training Intern
Sweetwater Union High School District
07.2018 - 06.2019
Bachelor of Arts in Liberal Arts And Sciences - Psychology