Dianna Parra
Las Vegas
Summary
Dynamic and results-driven professional with extensive experience in food service. Proven ability to enhance customer satisfaction through exceptional service and effective team management. Skilled in cash handling, employee training, and working in fast-paced environments. Committed to meet customer needs, and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Pool Model Cocktail Server
Red Rock Casino Resort & Spa
Las Vegas
03.2024 - Current
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
Admissions Attendant
Omnia Nightclub
10.2023 - 03.2024
- Operated cash register for cash and credit card transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Hostess, Golden Monkey Tiki Lounge
Resorts World Las Vegas
Las Vegas
04.2023 - 10.2023
- Greeted and seated guests promptly upon arrival.
- Maintained cleanliness and organization of the waiting area.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Assistant Manager
Sweet Poke
07.2020 - 04.2023
- Generated exceptional customer service and responded to customer concerns with friendly service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Created employee schedules to align coverage with forecasted demands.
- Prepared multiple orders simultaneously during peak periods.
- Closed location and monitored cash intake and deposit records.
Education
Aesthetician License -
NIMA National Institute of Medical Aesthetics
Las Vegas, NV07.2021
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05.2020
Skills
- Food Service
- Train Employees
- Staff Management
- Currency Counting
- Customer Service
- Managing Cash Register
- Schedule Preparation
- Teamwork and Communication
Timeline
Pool Model Cocktail Server
Red Rock Casino Resort & Spa
03.2024 - Current
Admissions Attendant
Omnia Nightclub
10.2023 - 03.2024
Hostess, Golden Monkey Tiki Lounge
Resorts World Las Vegas
04.2023 - 10.2023
Assistant Manager
Sweet Poke
07.2020 - 04.2023
Aesthetician License -
NIMA National Institute of Medical Aesthetics
High School Diploma -
Shadow Ridge High School