Dewanna Moses
Arlington
Summary
Dynamic Medical Assistant with extensive experience at Total MD, recognized for reducing patient wait times and ensuring 100% HIPAA compliance. Proficient in EMR management and patient scheduling, while delivering compassionate, patient-focused care. A reliable team player dedicated to enhancing clinical efficiency and mentoring junior staff in best practices.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Total MD
Waxahachie, TX
06.2022 - Current
- Reduced patient wait times by efficiently preparing exam rooms and updating EMRs.
- Administered injections, vaccines, and medications in compliance with safety protocols.
- Supported providers in delivering care to 30+ patients daily in a fast paced clinical setting.
- Performed EKGs, phlebotomy, and laboratory specimen processing.
- Delivered high quality patient care while maintaining accuracy and attention to detail.
- Ensured 100% compliance with HIPAA and infection control standards.
Medical Assistant
Accent Podiatry Associates
Arlington, TX
09.2021 - 06.2022
- Assisted in patient intake, ensuring accurate information collection and documentation.
- Coordinated scheduling of appointments and follow-up visits for optimal patient flow.
- Performed vital sign assessments and documented results in electronic health records.
- Administered medications and injections as directed by healthcare providers, following safety protocols.
Medical Assistant
UrgentCare2go
Farmers Branch, TX
05.2021 - 09.2021
- Educated patients on treatment plans, medication usage, and preventive care measures.
- Managed inventory of medical supplies, maintaining stock levels to support clinic operations.
- Collaborated with healthcare team to streamline processes and enhance patient care delivery.
- Mentored junior staff members on best practices in patient interaction and clinical procedures.
Customer Service Lead
Circle K
Arlington, TX
01.2020 - 05.2021
- Oversaw daily operations to ensure exceptional customer service experiences.
- Trained and mentored new staff on product knowledge and customer engagement techniques.
- Implemented process improvements that enhanced team efficiency and reduced customer wait times.
- Resolved complex customer inquiries, ensuring satisfaction and fostering loyalty.
Medical Assistant Intern
A Better You Counseling Center
Arlington, TX
08.2020 - 09.2020
- Assisted in patient intake by accurately recording medical histories and vital signs.
- Supported healthcare providers in preparing examination rooms and organizing medical supplies.
- Scheduled patient appointments, ensuring optimal utilization of clinic resources and time management.
- Educated patients on treatment plans and medication instructions to enhance adherence and understanding.
Office Clerk Intern
Children and Family Institute
Fort Worth, TX
07.2019 - 09.2019
- Managed daily office operations, ensuring efficient workflow and organization of documents.
- Assisted in data entry tasks, maintaining accuracy and consistency across records.
- Coordinated scheduling for meetings and appointments, optimizing team collaboration.
- Supported the preparation of reports by compiling relevant data and information.
Education
No Degree - Nursing
Chamberlain College of Nursing
Illinois City, IL01-2029
Medical Assistant - Medical Assistant
Arlington Career Institute
Arlington, TX10-2020
High School Diploma -
Arlington High School
Arlington, TX07-2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- CPR
- Immunization administration
- Specimens collection and processing
- Professionalism and ethics
- Maintaining confidentiality
- Adaptable
- Patient management
Timeline
Medical Assistant
Total MD
06.2022 - Current
Medical Assistant
Accent Podiatry Associates
09.2021 - 06.2022
Medical Assistant
UrgentCare2go
05.2021 - 09.2021
Medical Assistant Intern
A Better You Counseling Center
08.2020 - 09.2020
Customer Service Lead
Circle K
01.2020 - 05.2021
Office Clerk Intern
Children and Family Institute
07.2019 - 09.2019
No Degree - Nursing
Chamberlain College of Nursing
Medical Assistant - Medical Assistant
Arlington Career Institute
High School Diploma -
Arlington High School