Dewlim Hernandez

• As a new person in this field, I was able to learn a lot of things when it came to the hospitality industry. Display consistent track record in completing all designated tasks for each assigned room by the end of my shift. Performed bedding, mopping, and bathroom cleaning; acquired laundry skills. Provided assistance to guests who approached me with room-related issues, ensuring their needs were addressed promptly and effectively. Contributed to various hotel tasks, demonstrating versatility and adaptability as a team player.

Ensured all visitors received attentive and friendly assistance upon arrival to enhance their experience. Displayed strong customer service qualities within a demanding role. Provided comfort to non-English speakers by utilizing proficiency in Spanish.