Dexter Daniels
Shreveport,Louisiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Table Games Floor Supervisor
Horseshoe Casino & Hotel
01.2018 - Current
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Oversaw currency exchange requests for customers, confirming the provisions of requested combinations of bills and coins.
- Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
- Monitored patrons for signs of compulsive gambling.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Minimized losses by setting and enforcing bank levels and table limits by game type.
- Watched closely to catch errors and notified surveillance of irregularities.
- Trained, supervised and evaluated workers.
Table Games Pit Manager
Horseshoe Casino & Hotel
01.1998 - 02.2018
- Helped market casino to target groups to bring in business and sustain continued profits.
- Kept games fair by proactively identifying and removing suspected cheaters.
- Maintained customer loyalty to casino with expert and immediate handling of complaints.
- Coordinated staff schedules, rotations and breaks.
- Monitored expenses, budgets and accounts to identify discrepancies.
- Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
- Interviewed, hired and trained new gambling floor workers.
Table Games Floor Supervisor
Horseshoe Casino & Hotel
06.1994 - 01.1998
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Minimized losses by setting and enforcing bank levels and table limits by game type.
- Trained, supervised and evaluated workers.
- Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
- Orchestrated staffing to support adequate disposition of dealers at monitored tables.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
88M Motor Transport Operator
United States Army
09.1989 - 01.1994
- Documented mileage, deliveries, pickups, customer issues, and damages.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Completed preventive maintenance checks and basic repairs to vehicles.
Education
Bachelor of Arts - Business Administration/Organizational Management
Wiley College
Marshall, TX05.2021
Skills
- Performance Strategies
- Training Employees
- Customer Satisfaction
- Critical Thinking
- Marketing Plans
- Microsoft Project
Affiliations
- Freemason PHA 16th District
Timeline
Table Games Floor Supervisor
Horseshoe Casino & Hotel
01.2018 - Current
Table Games Pit Manager
Horseshoe Casino & Hotel
01.1998 - 02.2018
Table Games Floor Supervisor
Horseshoe Casino & Hotel
06.1994 - 01.1998
88M Motor Transport Operator
United States Army
09.1989 - 01.1994
Bachelor of Arts - Business Administration/Organizational Management
Wiley College
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