Sherry LundquistpetersonPeterson
Las Vegas,NV
Summary
Observant Job Title knowledgeable about gaming regulations and establishment operations. Detail-oriented, thorough and great at managing conflicts. Diligent about monitoring employee work, preventing cheating and protecting profits. Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues. Friendly and positive casino team leader bringing Number years of experience in the field. Well-versed in monitoring chips, player wins and game table activities.
Overview
46
46
years of professional experience
Work History
Casino Table Games Supervisor
Flamingo Hotel-casino Las Vegas
05.1976 - 04.2022
- Monitored chips purchases, table inventories and player win ratios.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Oversaw area games to maintain security and compliance.
Education
B.S. Finance, Masters In Business Administration - Business
05.1996
Skills
- Marketing Plans
- Money Transfers
- Social Perceptiveness
- Customer Satisfaction
- Training Employees
- Team Training and Leadership
- Customer Needs Assessments
- Recordkeeping Skills
- Active Learning
- Overseeing Security
- Customer Retention
- Guest Relations
- Observe Gamblers
- Supporting Promotions
- Security Management
- Currency Exchange
- Complex Problem-Solving
- Client Support
- Record Bets
- Coordinate Staffing
- Resolving Complaints
- Cheating Detection
- Bet Collections
- Card Counting
- Deal Cards
- Performance Feedback
- Monitoring Chips Purchases
- Maintain Rule Compliance
- Assess Worker Performance
- Player Engagement
- Overseeing Games
- Greeting Guests
- Service Quality
- Customer Inquiries
- Observing Operations
- Learning Strategies
- Monitor Cheating
- Payout Alarm Response
- Monetary Transactions
- Jackpot Payment Management
- Critical Thinking
- Regulations Compliance
- Payment Monitoring
- Patron Complaint Resolution
- Compliance Requirements
- Coordinating Documents
- Casino Security
- Performance Strategies
Additional Information
- According to the EU General Data Protection Regulation (GDPR), which will be fully applicable after only a two-year transition period, on mid-2018, enterprises become more liable than ever before in the event of a data breach. If certain infringements of the GDPR occur, organizations will be subject to either 4% of their total worldwide annual turnover of the preceding financial year or €20 million, whichever is higher. Also, the organization retains liability to any individual that has been ‘damaged’ by the breach, while being forced to notify within 72 hours of the breach becoming known. At the same time, failure to have documented policies and controls, becomes a second breach, and a personal liability may be imposed on the appointed Data Protection Officer. Organizations must start reviewing their data security policies now in order to prepare for the GDPR. The question “C”-level executivesacrosstheEUareaskingis“Havewethe right tools and resources allocated to address it?” RightsWATCH helps your organization be prepared for the EU GDPR Data classification is the foundation of any successful information GRC (Governance, Risk and Compliance) initiative. It limits corporate liability, reduces risk of data leakage, while increasing competency of users. Better for good reasons, RightsWATCH is a next generation user-friendly solution that digitizes your corporate classification policies, automating the process while simplifying the user experience. RightsWATCH can help organizations meet GDPR requirements by classifying and labelling sensitive data while enforcing access and usage rights on PII (Personally Identifiable Information) whether it is at rest, in transit, received, handled or shared. Additionally, RightsWATCH delivers comprehensive audit trails that enables forensic data analysis, so that your organization can know “who”, did “what”, “when” and “how” with the data. The Challenges of the EU GDPR Next is a highlight of the challenges organizations are faced and how RightsWATCH can help the enterprise to become compliant. Solution Brief Are you ready for the EU General Data Protection Regulation (GDPR)? Focus on Personal Data: The right to be forgotten The EU GDPR defines personal data rigorously, referring to any information that could be used, on its own or in conjunction with other data, to identify an individual. EU citizens will have to explicitly agree with the storage, use, and management of their personal data, and will still have the right to access, amend, or request its deletion. Plus, they will be able to oppose certain types of processing, such as profiling for marketing purposes. RightsWATCH can help by: – Allowing Personally Identifiable Information (PII) to be automatically classified and protected, whenever it is received, handled, or shared in the form of an unstructured file (e.g. ,an email, Word or PDF document, Excel spreadsheet, PowerPoint presentation) – Providing a content, context and metadata aware policy engine that identifies PII, takes action to classify the file according to policy, applies protective markings and labels to identify the information and decrease corporate liability – Appling visual labels to e-mails and documents, educating users about sensitivity of information and ensuring adherence to policies Mandatory Data Breach Notification and Information Governance Organizations are required to actively track how and where data is stored and used through the supply chain. This means adopting risk management tools and building security and privacy into your operations by design. Also, the EU GDPR requires organizations to report data breaches to the regulators and the individuals whose data was breached, within 72 hours. The data breach and the security measures in place at that time, will be evaluated by the supervision authority to determine the fine to be levied and to ensure future compliance. RightsWATCH can help by: – Delivering a comprehensive audit trail allowing the documentation and trace of any authorized and unauthorized access to confidential data – “Feeding” a Security Information and Event Management (SIEM) tool for knowledge generation. Enterprises are able to leverage a SIEM to correlate events and generate dashboards, alarms and reports, knowing in real time who is doing what, when, and how with classified information – Labelling and marking sensitive data to help identify information requiring special handling, allowing for easily adding extra descriptors, customized tooltip texts for each classification, or custom-configured text labels for each security classification Joint Accountability The EU GDPR defines data controllers as individuals or organizations who determines the processing of EU citizens’ personal data, and data processors as those who may manage, modify, store, or analyze that data on behalf of or in conjunction with the controllers (like cloud providers and outsourcing firms). According to the EU GDPR, both parties will now be jointly responsible for complying with the new rules. This means that if an organization outsources data entry or analysis to a third party, or processes data on behalf of another organization, will be liable. RightsWATCH can help by: – Alerting users when sensitive data is leaving the organization to warn or prevent them from sending data outside of the organization – Delivering a way to control access to sensitive information across a myriad of third parties. RightsWATCH applies protection to e-mails, documents and any other file formats allowing safely sharing of sensitive information via any media – Logging client and server side events in a central database for audit trails and forensic analysis purposes CopyrightWatchfulSoftwareInc.2016AllRightsReserved. What is the EU GDPR? The GDPR will replace the current EU Data Protection Directive 95/46/EC and aims to cope with technological evolution that have been accelerating security gaps, critical issues such as trans-national operations, developments in social networks and cloud computing that are not covered in a cohesive and relevant fashion. The new EU-wide GDPR transcends local data privacy laws and is designed to provide a more comprehensive and wider scope legal framework, which will deliver tighter personal data privacy legislation. www.watchfulsoftware.com
Timeline
Casino Table Games Supervisor - Flamingo Hotel-casino Las Vegas
05.1976 - 04.2022
UNLV - B.S. Finance, Masters In Business Administration, Business
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