Dynamic and customer-focused Fountain Worker at Golden Nugget Las Vegas Hotel & Casino, recognized for enhancing guest satisfaction through effective communication and efficient multitasking. Proven ability to increase sales by upselling and maintaining optimal inventory levels, while consistently adhering to safety protocols and demonstrating reliability in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Fountain Worker
Golden Nugget Las Vegas Hotel & Casino
10.2024 - 06.2025
Tendering guests, expediting orders, cleaning dinning area, provided assistance with directions to different areas of the casino.
Assisted customers with menu selections, ensuring their needs were met while upholding company standards.
Enhanced customer satisfaction by efficiently preparing and serving beverages, snacks, and ice cream products.
Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
Adhered to safety protocols while operating machinery such as blenders or mixers, preventing accidents or equipment damage.
Increased sales by upselling additional items and promoting seasonal specials.
Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.