Jordan Walker
Sanford
Summary
Resourceful Fountain Worker known for high productivity and efficiency in task completion. Skilled in beverage preparation, customer service, and hygiene maintenance. Excel at communication, teamwork, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
1
1
year of professional experience
Work History
Fountain Worker
MGM Springfield
Springfield
12.2023 - 02.2025
- Provided excellent customer service by promptly responding to inquiries or complaints.
- Assisted other team members when needed during peak business hours.
- Communicated effectively with kitchen staff regarding food orders.
- Stayed up-to-date on new product offerings from the company's vendors.
- Maintained knowledge of current menu items, prices, and promotions.
- Greeted customers and answered questions about menu items.
- Operated cash register and handled money transactions accurately.
- Organized work area, including counters and shelves, to maintain a neat appearance.
- Trained new employees on proper procedures related to fountain operations.
- Checked expiration dates on products to ensure freshness.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Assisted with mealtime preparation including setting tables, serving food, cleaning up afterwards and encouraging healthy eating habits.
Education
Certificate -
Aveda Institute
Orlando, FL12-2025
Skills
- Customer service
- Employee training
- Cash handling
- Food safety
- Time management
- Team collaboration
- Effective communication
- Menu memorization
- Strong communication skills
- Reliability and punctuality
- Sanitation practices
- Patience and empathy
- Efficient multitasking
- Health and safety compliance
- Multitasking capacity
- Handling complaints
- Adaptability
- Self motivation
- Alcohol service
- Food storage
- Food presentation
- Detail-oriented
- Food delivery
Timeline
Fountain Worker
MGM Springfield
12.2023 - 02.2025
Certificate -
Aveda Institute