Dexter Roberts

Waurika

Summary

Highly motivated and customer-focused professional with strong computer skills and a passion for sales and finance. Experienced in delivering excellent service, building relationships, and contributing to team success. Seeking a dynamic role in sales or finance with opportunities for leadership or managerial responsibilities.

Overview

years of professional experience

Work History

Sales and Finance Professional

Lipscomb Chevrolet

09.2021 - Current

Facilitate the entire sales process from initial customer contact to final vehicle delivery.
Conduct in-depth discovery sessions to understand each client’s needs and match them with the ideal vehicle.
Assist customers in securing financing through a network of trusted lenders.
Present finance and insurance (F&I) products clearly and effectively to maximize value and protection.
Manage all contract documentation, ensuring accuracy and compliance with regulatory standards.
Provide a seamless and professional buying experience focused on transparency, trust, and long-term relationships.

General Manager

Jordan Craft BBQ

07.2020 - 08.2021

Oversaw full operations of both restaurant and bar, ensuring smooth day-to-day management.
Handled all hiring, training, and scheduling of staff to maintain a strong and efficient team.
Managed payroll, budgeting, and inventory to ensure profitability and operational efficiency.
Learned and performed every role within the business to lead by example and fill in when needed.
Created a positive work environment and maintained high standards for customer service and food quality.

Server

Olive Garden

08.2017 - 06.2020

Provided exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction.
Accurately handled cash and credit card transactions with attention to detail and accountability.
Memorized extensive menu items and daily specials to deliver knowledgeable recommendations.
Organized and prioritized multiple orders to maintain efficiency and minimize wait times.
Collaborated with kitchen and service teams to ensure seamless dining experiences.

Education

Associate of Arts, Associate of Science, Associate of General Studies -

Kaskaskia College

Centralia, IL

05-2015

Skills

Customer Service Excellence
Sales and Upselling Techniques
Financial Knowledge and Cash Handling
Computer Proficiency (Microsoft Office, CRM Systems)
Leadership and Team Management

Problem Solving and Critical Thinking
Verbal and Written Communication
Time Management and Multitasking
Conflict Resolution
Attention to Detail

2024 Texoma's Best Car Salesperson Finalist

Nominated and finished second in a public vote for the Texoma area of Wichita Falls and surrounding communities, for the best Car Salesperson in 2024.

Timeline