Dexter Smith
Seattle,WA
Summary
To leverage my analytical skills and industry expertise to drive data-driven decision-making and operational efficiency within a dynamic organization. Seeking to apply my ability to interpret complex data sets, identify trends, and develop actionable insights to optimize processes and enhance business performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Coordinator, Research and Grants
Lake Washington Tech
07.2022 - Current
- Assisted in grant writing proposals for funding to support institution needs (over $3 million as of now)
- Developed and maintained Tableau community dashboards used for college decision-making processes, including state and federal grant reporting, program assessment, and institutional survey results
- Proof-read and edited technical and non-technical documents including grant proposals and presentations
- Provided an analysis of data through research
- Supported institutional effectiveness and strategic planning efforts through metrics identification and performance monitoring.
Student Financials Business Analyst
Lake Washington Tech
10.2022 - 07.2024
- Created process flow maps for the Finance Department
- Led important conversations with stakeholders.
Financial Aid and Student Financials Business Analyst
Lake Washington Tech
07.2021 - 07.2022
- Coordinated with different departmental teams to produce better business outcomes
- Guided SMEs and users during UAT
- Influenced stakeholders to support business projects
- Led team through the implementation of the Oracle Peoplesoft ERP
- Tested business processes and recommended improvements
- Tracked and adhered to project deadlines.
Coordinator of Default Management and Client Services
Prince George Community College
07.2017 - 07.2021
- Coordinated a plan for students to get out of default with their loan providers
- Led the department's objective to reduce the school's Cohort Default Rate by 2% by the aid year 2019
- Worked with Maryland Higher Education Commission for Scholarships.
Student Loan Coordinator
Central Virginia Community College
11.2013 - 07.2017
- Budgeted and coordinated the Federal Work Study program
- Monitored the school's state grant funds
- Submitted CVCC's FISAP, SCHEV and S1S2 reports
- Supervised the financial aid office.
Admissions Counselor
Tidewater Community College
02.2013 - 11.2013
- Assisted with Hampton Roads Regional jail and St
- Brides correctional facility re-entry program
- Assisted with planning up various open house events for student services
- Served as a board member on the campus-wide strategic enrollment management meetings.
Education
Associate of Science in Business Administration -
Tidewater Community College
05.2011
Bachelor of Science in Information Systems Management -
University of Maryland University College
05.2021
Skills
- Business Systems Analysis
- ERP Implementation
- Data Analysis
- Requirements Management
- Agile Methodologies
- Knowledge of ERP and CRM Systems
- Software Development Life Cycle
- Basic SQL knowledge
- Creation of Tableau Dashboard Reports
- Documentation and Presentation
- Microsoft Office Suite
Certification
- Google Coursera - Foundations of Project Management
- Google Coursera - Scrum Master Certification: Scrum Methodologies
Projects
Oracle Peoplesoft ERP implementation - Lake Washington Tech PMO
Timeline
Student Financials Business Analyst
Lake Washington Tech
10.2022 - 07.2024
Coordinator, Research and Grants
Lake Washington Tech
07.2022 - Current
Financial Aid and Student Financials Business Analyst
Lake Washington Tech
07.2021 - 07.2022
Coordinator of Default Management and Client Services
Prince George Community College
07.2017 - 07.2021
Student Loan Coordinator
Central Virginia Community College
11.2013 - 07.2017
Admissions Counselor
Tidewater Community College
02.2013 - 11.2013
Associate of Science in Business Administration -
Tidewater Community College
Bachelor of Science in Information Systems Management -
University of Maryland University College
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