Dextrina Ryans
Greensboro,AL
Summary
Seeking to provide individuals with quality care and assistance to become self-sufficient and improve their quality of life by utilizing my experience in mental health, social services and community outreach roles. I am an observant individual with excellent interpersonal and communication skills with the ability to build meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crisis Counselor
West Alabama Mental Health
11.2023 - Current
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Effectively planned and provided public education to over 150 people within 3 months and distributed over 400 educational flyers and brochures within the community.
- Evaluated program effectiveness regularly, analyzing data to inform future improvements and ensure the ongoing success of crisis counseling services provided within the organization.
- Maintained accurate documentation following each client interaction, ensuring continuity of care while upholding ethical standards set forth by regulatory bodies.
Case Manager
West Alabama Mental Health
08.2022 - Current
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems for over 75 recipients.
- Implemented strategies to increase public awareness of social and community service programs.
- Reduced hospital readmission rates by conducting thorough patient assessments and providing appropriate resources and support for post-discharge care.
Logistics Sergeant
Alabama National Guard
07.2016 - Current
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Improved consistency of on-time arrivals through effective logistics management and travel route planning.
- Received recognition from Company Commander for volunteering to work extra duty to prepare equipment and supplies for yearly inspections which in turn ensured the company received a 90% pass rating
- Demonstrated expertise in industry best practices and emerging trends, continuously driving innovation within the supply chain function.
Intern Community Engagement Specialist
City of Mobile Parks and Recreation
05.2021 - 11.2021
- Worked directly with the Executive Director to coordinate and facilitate events and support programs aimed at enhancing community togetherness, including social gatherings, informational sessions, and recreational activities.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Fostered partnerships with over 50 community organizations, agencies, and volunteers to expand the network of support available to the community
Administrative Support Specialist
Mobile Veteran Center
01.2018 - 02.2020
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Strengthened internal communication by managing correspondence, distributing information, and maintaining an updated contact database.
Education
Bachelor of Arts - Psychology
University of South Alabama
Mobile, AL05.2022
Military Certification - Supply Chain Management
US Army Quartermaster School
Fort Lee, VA10.2017
Skills
- Adaptability
- Empathy Display
- Behavioral Health Interventions
- Public Speaking and Presentation
- Project Management
- Computer Systems and Software
- Collaborative Approach
- Conflict Management
- Inventory Control
Certification
- First Aid and CPR
- Nonviolent Crisis Intervention
- Mental Illness Case Management
- Medicaid Application Assister
- Combat Lifesaver
- Disaster Crisis Counseling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsFlexible work hoursTeam Building / Company Retreats401k matchPaid time off4-day work weekPaid sick leavePersonal development programsWork from home optionTimeline
Crisis Counselor
West Alabama Mental Health
11.2023 - Current
Case Manager
West Alabama Mental Health
08.2022 - Current
Intern Community Engagement Specialist
City of Mobile Parks and Recreation
05.2021 - 11.2021
Administrative Support Specialist
Mobile Veteran Center
01.2018 - 02.2020
Logistics Sergeant
Alabama National Guard
07.2016 - Current
Bachelor of Arts - Psychology
University of South Alabama
Military Certification - Supply Chain Management
US Army Quartermaster School