Deya Fuleihan
Asbury Park
Summary
Personable and proactive individual with strong ability to lead and inspire team members in fast-paced environment. Possesses deep understanding of customer service principles and adept at managing daily operations and inventory control. Committed to driving operational efficiency and exceptional guest and staff experiences.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Jack's Goal Line Stand
08.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in service.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Reconciled cash and credit card transactions to maintain accurate records.
Bartender
Jack's Goal Line Stand
01.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Restaurant Server
Salt Creek Grille
08.2022 - 06.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Arts - Music
Monmouth University
West Long Branch, NJ01-2026
High School Diploma -
Shaker High School
Latham, NY06-2015
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff scheduling
- Conflict resolution techniques
Timeline
Restaurant Manager
Jack's Goal Line Stand
08.2023 - Current
Restaurant Server
Salt Creek Grille
08.2022 - 06.2023
Bartender
Jack's Goal Line Stand
01.2019 - Current
Bachelor of Arts - Music
Monmouth University
High School Diploma -
Shaker High School
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