Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deya Fuleihan

Asbury Park

Summary

Personable and proactive individual with strong ability to lead and inspire team members in fast-paced environment. Possesses deep understanding of customer service principles and adept at managing daily operations and inventory control. Committed to driving operational efficiency and exceptional guest and staff experiences.

Overview

6
6
years of professional experience

Work History

Restaurant Manager

Jack's Goal Line Stand
08.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Reconciled cash and credit card transactions to maintain accurate records.

Bartender

Jack's Goal Line Stand
01.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Restaurant Server

Salt Creek Grille
08.2022 - 06.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Bachelor of Arts - Music

Monmouth University
West Long Branch, NJ
01-2026

High School Diploma -

Shaker High School
Latham, NY
06-2015

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff scheduling
  • Conflict resolution techniques

Timeline

Restaurant Manager

Jack's Goal Line Stand
08.2023 - Current

Restaurant Server

Salt Creek Grille
08.2022 - 06.2023

Bartender

Jack's Goal Line Stand
01.2019 - Current

Bachelor of Arts - Music

Monmouth University

High School Diploma -

Shaker High School
Deya Fuleihan