Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Deyanis Aponte

411 Highland Cross Dr,TX

Summary

  • Promoted to Process Lead (PLR Lead) based on strong performance, leadership, and operational knowledge.
  • Trusted to lead daily operations and supervise associates across multiple departments during high-volume business periods.
  • Maintained a high level of inventory accuracy through cycle counts, stock replenishment, and organized backroom management.
  • Successfully coordinated and processed large freight shipments while meeting productivity and stocking deadlines.
  • Operated forklifts safely with a strong commitment to workplace safety and zero preventable equipment incidents.
  • Assisted in training and mentoring new associates, helping them become productive team members quickly.
  • Consistently met or exceeded merchandising and inventory expectations while maintaining company standards.
  • Recognized for reliability, leadership, and willingness to take on additional responsibilities.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Front end receptionist

EOS
06.2025 - Current
  • Greet members as they enter the gym and provide a friendly, welcoming atmosphere.
  • Check in members using the EOS software system and verify membership status.
  • Answer questions about memberships, upgrades, guest passes, classes, and gym policies.
  • Assist new members with sign-ups, paperwork, tours, and explaining gym amenities.
  • Answer phone calls, schedule appointments, and provide general customer service support.
  • Maintain a clean and organized front desk area, lobby, and entryway.
  • Handle retail transactions for drinks, gear, or supplements using the POS system.
  • Monitor who enters the facility to ensure only members and approved guests access the gym.
  • Report any member issues, safety concerns, or equipment problems to management.
  • Help promote gym events, classes, and specials to increase participation.
  • Assist with opening or closing duties such as turning on lights, counting the register, and preparing the facility for the next shift.
  • Keep basic knowledge of gym equipment and help members locate machines or areas within the gym.
  • Support trainers, class instructors, and staff by communicating schedules and member needs.

PLR Lead

Pet Smart
06.2026 - 08.2026
  • Operated forklifts and other powered industrial equipment to safely unload freight, transport pallets, organize backroom inventory, and replenish sales floor merchandise.
  • Worked effectively in fast-paced
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Led daily operations across multiple store departments, ensuring workflow efficiency, inventory accuracy, and compliance with company sta
  • Supervised, coached, and developed associates by delegating tasks, providing training, and ensuring accountability for daily performance.
  • Managed inventory accuracy through cycle counts, stock replenishment, product rotation, and shrink prevention initiatives.
  • Oversaw pet care operations, ensuring the health, safety, and welfare of live animals while maintaining habitat cleanliness and compliance with company policies.
  • Coordinated truck deliveries, merchandising resets, and promotional displays to maximize product availability and visual presentation.
  • Opened and closed the store, handled cash management, secured company assets, and ensured operational readiness.
  • Maintained a safe, clean, and organized work environment by enforcing company safety standards and operational procedures.
  • Delivered exceptional customer service by resolving concerns, recommending products, and supporting pet parents with knowledgeable solutions.
  • Collaborated with store leadership to achieve sales goals, improve operational efficiency, and drive overall business performance.
  • Monitored operational performance, prioritized workload, and ensured completion of critical daily tasks across multiple departments.
  • Trained and mentored new associates on inventory processes, pet care standards, merchandising, and company policies.
  • Managed multiple priorities in a fast-paced retail environment while maintaining high standards of accuracy, efficiency, and customer satisfaction
  • Operated forklifts and other powered industrial equipment to safely unload freight, transport pallets, organize backroom inventory, and replenish sales floor merchandise.

Cashier / Sales Associate

Journeys
04.2025 - 12.2025
  • Managed the register, processed returns, and handled daily cash balancing.
  • Recommended footwear and accessories based on customer style and needs.
  • Restocked inventory, organized displays, and kept product walls neat and appealing.
  • Maintained store cleanliness, including backroom, sales floor, and fitting areas.
  • Assisted with receiving shipments, checking inventory, and labeling merchandise.
  • Engaged customers with a friendly and energetic attitude to boost sales.
  • Helped hit store sales goals through active selling and product knowledge.

Cashier / Bagger / Customer Service

Kroger
07.2024 - 11.2024
  • Checked out customers quickly and accurately using POS systems.
  • Bagged groceries properly to prevent damage and improve customer satisfaction.
  • Restocked aisles, rotated items, and ensured shelves were clean and presentable.
  • Assisted customers in locating items throughout the store.
  • Followed food safety procedures when handling perishables.
  • Provided support during high-traffic hours to keep lines moving efficiently.
  • Helped maintain overall store cleanliness and organization.

Cashier / sales associate

Shoe palace
08.2023 - 11.2023
  • Operated the cash register accurately while processing cash, card, and digital payments.
  • Assisted customers with finding shoe sizes, product recommendations, and current promotions.
  • Restocked shelves and maintained organized product displays to improve store presentation.
  • Helped track inventory and reported low-stock items to management.
  • Provided friendly, efficient customer service to ensure a positive shopping experience.
  • Maintained store cleanliness, including sales floor, stockroom, and fitting areas.

Education

High school - undefined

Thomas E. Randle
Rosenberg
05.2025

Skills

  • Customer Service Skills
  • Cashier & POS Skills
  • Sales & Retail Skills
  • Organizational Skills
  • Inventory & Stocking
  • Teamwork & Professionalism
  • Organization & Multitasking
  • Problem-Solving Skills
  • Time Management
  • Sales & Customer Engagement
  • Basic conflict resolution
  • Attention to detail
  • Ability to stand and move for long periods
  • Bilingual
  • Problem-solving skills
  • Problem resolution
  • Decision-making
  • Calm under pressure
  • Organizational skills
  • Critical thinking
  • Excellent communication
  • Multitasking Abilities
  • Flexible and adaptable
  • Dependable and responsible
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Forklift certified
  • Management certified

Certification

Forklift certification

Languages

Spanish
Native or Bilingual

Timeline

PLR Lead

Pet Smart
06.2026 - 08.2026

Front end receptionist

EOS
06.2025 - Current

Cashier / Sales Associate

Journeys
04.2025 - 12.2025

Cashier / Bagger / Customer Service

Kroger
07.2024 - 11.2024

Cashier / sales associate

Shoe palace
08.2023 - 11.2023

High school - undefined

Thomas E. Randle
Deyanis Aponte