Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Deylon Camacho

Tallahassee,FL

Summary

Skilled Technologist with experience configuring computers, servers, and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters, and file sharing. Devoted troubleshooter with a deep understanding of system architecture and diagnostics. A keen eye for detail and exceptional organizational skills allow me to solve problems and thrive in ambiguous situations. Interpersonal skills have aided in developing and maintaining long-term personal and professional relationships. Possess excellent oral and written communication skills. Recently joined the United States Army and have gone through extensive training to acquire physical and mental discipline, respect, critical thinking, and leadership skills. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tech Support Analyst

StarMetro City Of Tallahassee
01.2023 - Current
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Prepared technical responses to requests for quotes, assigning costs, timeframes and alternative solutions.
  • Resolved issues with systems, hardware and telephones quickly and accurately.
  • Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Resolved system, hardware and telephone issues within five hours, improving efficiency among departments.
  • Reduced response time for Tier 1/2 support tickets

Data Entry Specialist

Balfour&CO
06.2022 - Current
  • Compiled data and reviewed information for accuracy prior to input.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Identified data entry errors and reported to necessary departments.
  • Completed data entry tasks with accuracy and efficiency.

Cargo Specialist

US Army
03.2020 - 07.2020
  • Operating Forklifts and cranes to transport containers
  • Packing and shipping/loading various cargo on to planes, railroads, and ships
  • Negotiated and arranged transport of goods with shipping or freight companies

Education

Cybersecurity & Information Assurance

Western Governors University
Salt Lake City, UT
06.2024

Some College (No Degree) - Information Technology

Florida Agricultural And Mechanical University
Tallahassee, FL
06.2019

Skills

  • MAC IOS, Windows, Proficient and knowledgeable in Microsoft Word, Excel Spreadsheets
  • Resolving Problems and Incidents
  • Multitasking and Prioritization
  • Hardware and Software Repair
  • Technical Troubleshooting
  • Verbal and Written Communication
  • Error detection
  • Spreadsheet management
  • Data verification
  • Compiling data
  • SQL Server Database
  • Python

Certification

  • Google It Support
  • Currently studying for Linux + and Security +

Additional Information

- Competent in in-depth header analysis, hashes, and Windows/macOS/Linux logs.

- Basic understanding of modern EDR, email security, and cloud identity platforms.

- Deeply passionate about solving complex problems and protecting organizations against advanced cyber threats.
- Strong understanding of cyber security principles, concepts, and practices.


Timeline

Tech Support Analyst

StarMetro City Of Tallahassee
01.2023 - Current

Data Entry Specialist

Balfour&CO
06.2022 - Current

Cargo Specialist

US Army
03.2020 - 07.2020

Cybersecurity & Information Assurance

Western Governors University

Some College (No Degree) - Information Technology

Florida Agricultural And Mechanical University
Deylon Camacho