Summary
Work History
Education
Skills
Timeline
Generic

DEZARIA MATHIS

Delray Beach,FL

Summary

Dynamic hospitality professional with a proven track record at Applebee’s, excelling in customer service and multitasking. Recognized for enhancing guest experiences through effective time management and team collaboration. Adaptable and committed to maintaining a professional appearance while delivering exceptional service in high-pressure environments.

Work History

Host

Kings Grill
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Server

Applebee’s
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Housekeeper

Orlando Health
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Receptionist

Hilton Inn
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Rockledge High School
Rockledge, FL

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Professional appearance
  • Server support

Timeline

Host

Kings Grill

Server

Applebee’s

Housekeeper

Orlando Health

Receptionist

Hilton Inn

Rockledge High School

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DEZARIA MATHIS