
Dezeray Hayward is an accomplished professional based in Alexandria, LA, with extensive experience in operational efficiency and team leadership, particularly in remote settings. Over a six-year tenure as a Customer Service Agent at People Ready, Dezeray honed skills in customer retention strategies, team mentoring, and process refinement, significantly improving operational efficiency and customer satisfaction. With a high school diploma from Shreveport Job Corps and a strong proficiency in MS Office, Adobe, and various software applications, Dezeray excels in fostering collaborative environments and driving excellence through innovative strategies. Adept at multitasking, problem-solving, and maintaining confidentiality, Dezeray is poised to contribute to successful remote operations and client satisfaction.