Dezeray Lynch
Alexandria,VA
Summary
Passionate recent graduate of Professional Bartending School with a talent for mixing drinks. Recognized for exceptional communication and interpersonal skills honed during my successful Army career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Help Desk Technician
Teksynap
Fort Belvoir, VA
09.2024 - Current
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Collaborated with IT team members to identify system requirements and resolve problems.
- Provided end-user training when needed.
- Responded promptly to customer inquiries via phone or email.
Military Systems Maintainer
US Army
Anchorage, AK
08.2019 - 08.2024
- Maintained all Military Intelligence computer systems for a company of over 120 computer users.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Children's Dance Instructor
Asase Yaa Cultural Arts Foundation
Brooklyn, NY
06.2018 - 08.2019
- Developed and implemented dance classes for students of all ages, levels and abilities.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Communicated regularly with parents regarding student progress and any issues that arise during class time.
- Collaborated with other instructors to develop lessons plans that meet the needs of each student's level of ability.
Skills
- Multitasking and Organizing
- Public Speaking
- Customer Engagement
- Efficiency Improvement
Certification
- Bartending License obtained Aug 2024
- TAM certified
Affiliations
- Music and dance lover
Timeline
Help Desk Technician
Teksynap
09.2024 - Current
Military Systems Maintainer
US Army
08.2019 - 08.2024
Children's Dance Instructor
Asase Yaa Cultural Arts Foundation
06.2018 - 08.2019
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