Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Felton

PROVIDENCE,RI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Help Desk Technician

Technical Support International
10.2021 - 05.2023
  • Configured hardware, devices, and software to set up work stations for employees.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Walked individuals through basic troubleshooting tasks.
  • Provided basic end-user troubleshooting and desktop support.

IT Manager

Grieco Automotive Group
07.2018 - 10.2021
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.

Education

The Ce Shop

No Degree - Computer Engineering

MotoRing Technical Training Institute (MTTI)
Seekonk, MA
07.2018

High School Diploma -

Englewood High School
Jacksonville, FL
05.2002

Skills

  • Speaking Clearly
  • Multitasking Strengths
  • Component Replacements
  • Technical Documentation
  • Listening Skills
  • Excellent People Skills

Timeline

Help Desk Technician

Technical Support International
10.2021 - 05.2023

IT Manager

Grieco Automotive Group
07.2018 - 10.2021

The Ce Shop

No Degree - Computer Engineering

MotoRing Technical Training Institute (MTTI)

High School Diploma -

Englewood High School

Similar Profiles

CREATE PROFILE
Brian Felton