High School Graduate - undefined
Roads Charter High School
New York City06.2017
DEZIRE ALLEN
New York City,NY
Summary
Administrative and hospitality professional with 6 years of experience, adept at optimizing data entry processes and maintaining,Proficient in Microsoft Office Suite and Google Office Suite, skilled in enhancing organizational efficiency through meticulous attention to detail and effective communication. Committed to leveraging strong customer service and relationship-building abilities to contribute to a dynamic work environment.
Education
Overview
6
6
years of professional experience
Skills
Administrative Professional
Customer Service & Relation
Organizational Skills
Time Management
Work History
Unarmed Security Guard
Securitas Security Services USA
Manhattan, NY
10.2025 - Current
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded swiftly to emergencies, coordinating with law enforcement as needed.
- Prepared detailed incident reports, documenting observations and actions taken.
- Completed full building and grounds patrols to spot and investigate concerns.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
CLERICAL AIDE
New York City Department of HRA
New York City
06.2024 - 12.2024
- Streamlined data entry processes, enhancing accuracy and reducing processing time significantly for client applications.
- Maintained organized filing systems, ensuring easy access to documents and improving client interactions and information retrieval.
- Coordinated schedules and appointments for caseworkers, facilitating smoother workflows and effective client interactions.
- Provided housing applications and job search for HRA clients.
- Performed data entry.
- Used and coordinated maintenance of office equipment, such as copiers, scanners, fax machines, computers.
HOUSEKEEPER
Green Hospitality
New York City
12.2022 - 09.2023
- Maintained hotel room cleanliness, boosting satisfaction and feedback.
- Implemented protocols, enhancing room turnover rates.
- Organized spaces, fostering a welcoming environment.
- Streamlined processes, improving room efficiency and satisfaction.
- Reduced room turnover, resulting in improved satisfaction scores.
HOUSEKEEPER
Club Quarters Hotel World Trade Center
New York City
11.2020 - 12.2022
- Swept and mopped floors and cleaned organization, leading to noticeable improvements in guest satisfaction ratings.
- Sweep, mop, wax, and polish floors.
- Clean buildings, facilities, and grounds. Dust and polish.
- Empty trash receptacles; sort recyclable materials.
- Notify supervisors concerning any safety hazards.
- Responsible for cleaning and sanitizing guest rooms.
Timeline
Unarmed Security Guard
Securitas Security Services USA
10.2025 - Current
CLERICAL AIDE
New York City Department of HRA
06.2024 - 12.2024
HOUSEKEEPER
Green Hospitality
12.2022 - 09.2023
HOUSEKEEPER
Club Quarters Hotel World Trade Center
11.2020 - 12.2022
High School Graduate - undefined
Roads Charter High School