Deziree Anderson
Savannah,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Savannah Pediatrics
Savannah, Georgia
06.2024 - Current
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Investigated and analyzed client complaints to identify and resolve issues.
Call Center Representative
Navient Solutions
01.2024 - 06.2024
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Updated system with order specifics and customer details, preferences, and billing information.
Front Desk Receptionist
Fairfield
Pooler, Georgia
03.2023 - 08.2023
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Restaurant Manager
Calhoun management
Pooler, Georgia
06.2020 - 01.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Education
High School Diploma -
Georgia Connections Academy
Atlanta, GA05-2022
Skills
- Telephone reception
- Server Support
- Team Collaboration
- Reservations Management
- Customer Service
- Product Knowledge
- Attention to Detail
- Goal Setting and Achievement
Timeline
Medical Receptionist
Savannah Pediatrics
06.2024 - Current
Call Center Representative
Navient Solutions
01.2024 - 06.2024
Front Desk Receptionist
Fairfield
03.2023 - 08.2023
Restaurant Manager
Calhoun management
06.2020 - 01.2023
High School Diploma -
Georgia Connections Academy