Job Search Status
Open to workDesired start date: Immediately
Open To Work
Dezmen Dysart
Andover, MN,MN
Work Preference
Summary
Dynamic Service Center Manager with a proven track record at Valvoline Instant Oil, excelling in operational excellence and staff training. Enhanced workflow efficiency through process improvements, fostering teamwork and a positive work culture. Skilled in budget analysis and employee coaching, driving customer satisfaction and loyalty through effective service enhancements.
Work History
Service Center Manager
Valvoline Instant Oil
2021 - 2026
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on service protocols and customer engagement techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Managed inventory levels, optimizing stock management to minimize costs and prevent shortages.
- Analyzed customer feedback to identify areas for service enhancement, driving continuous improvement initiatives.
- Coordinated maintenance schedules for equipment, ensuring operational readiness and minimizing downtime.
- Led team meetings to align objectives, share best practices, and foster a collaborative work environment.
- Established performance goals for staff, providing ongoing feedback and coaching to drive success.
- Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
- Promoted a positive work culture by fostering open communication channels among team members.
- Implemented training systems for new employees on Service.
- Improved customer satisfaction by implementing efficient service center processes and procedures.
Cart Assistant
Walmart
2021 - 2021
- Assisted customers with product inquiries and locating items within the store.
- Maintained cleanliness and organization of shopping carts and surrounding areas.
- Collaborated with team members to ensure efficient cart retrieval from parking lot.
- Supported inventory management by returning abandoned carts to designated areas promptly.
- Monitored cart availability, ensuring sufficient supply for customer convenience at all times.
Tree Maintenance
Rum River Tree Farm
2020 - 2020
- Enhanced team productivity through clear communication and coordination during tree maintenance tasks.
- Streamlined tree maintenance schedules, ensuring timely interventions for disease and pest control.
- Assisted arborists in tree maintenance activities such as pruning branches or applying treatments for diseases.
- Collaborated with team members to ensure safe working conditions during tree maintenance tasks.
Cook
Raising Cane's Restaurants
2019 - 2020
- Prepared high-quality food items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Operated kitchen equipment, including fryers, grills, and ovens safely and efficiently.
- Assisted in training new team members on food preparation techniques and safety protocols.
- Monitored inventory levels and communicated needs for restocking supplies to management.
- Collaborated with team members to ensure timely service during peak hours.
Education
High School Diploma -
Anoka High School
Anoka 05.2023
Skills
Safety trained
Leadership trained
Staff training and development
Operational excellence
Staff training
Staff supervision
Payroll
Budget analysis
Positive attitude
Teamwork
Multitasking
Computer skills
Employee coaching and mentoring
Timeline
Service Center Manager
Valvoline Instant Oil
2021 - 2026
Cart Assistant
Walmart
2021 - 2021
Tree Maintenance
Rum River Tree Farm
2020 - 2020
Cook
Raising Cane's Restaurants
2019 - 2020
High School Diploma -
Anoka High School