Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dezuray Oliver

Deltona

Summary

Results-driven Inventory Specialist with a proven track record at Amazon, excelling in inventory control and process improvements. Demonstrated attention to detail and teamwork by training staff and conducting audits, enhancing efficiency and accuracy. Skilled in database management, I effectively identified trends to optimize inventory turnover rates.

Overview

7
7
years of professional experience

Work History

Inventory Specialist

Amazon
06.2022 - Current
  • Managed inventory levels using Amazon's inventory management systems to ensure product availability.
  • Implemented process improvements that increased efficiency in inventory tracking and reconciliation.
  • Trained new staff on best practices for inventory control and safety protocols.
  • Conducted regular audits of stock levels to maintain accuracy and compliance with company standards.
  • Developed reports on inventory turnover rates, identifying trends and areas for improvement.
  • Completed physical inventory counts each month.

Customer Service Representative

Walmart
08.2018 - 03.2022
  • Managed customer inquiries through phone and email, ensuring timely responses to enhance satisfaction.
  • Resolved product issues by coordinating with relevant departments, improving service efficiency.
  • Trained new team members on customer service protocols, fostering a collaborative work environment.
  • Utilized CRM software to track customer interactions and maintain accurate records for follow-up actions.
  • Analyzed customer feedback trends to identify areas for service improvement, contributing to strategic enhancements.
  • Responded to customer requests for products, services, and company information.

Education

Olympia High School
Windermere, FL

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Inventory organization
  • Shipping and receiving
  • Inventory tracking
  • Order fulfillment
  • Basic math
  • Recording shipments
  • Records management
  • Database management

Languages

English
Native or Bilingual

Timeline

Inventory Specialist

Amazon
06.2022 - Current

Customer Service Representative

Walmart
08.2018 - 03.2022

Olympia High School

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