Alize Conde
Bronx,NY
Summary
Experienced with tenant relations, property management, and conflict resolution. Uses effective communication and organizational skills to enhance tenant satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Housing Assistant
NYCHA
The Bronx, NY
04.2024 - Current
- Developed and maintained accurate records of tenant information in housing management systems.
- Managed lease agreements, ensuring compliance with regulations and company policies.
- Collaborated with maintenance teams to address tenant requests.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant lease renewal.
- Used Siebel to update income and perform lease agreements and rent collections.
- Used AS400 to keep record of financial transactions, interview records and move tenants in and out.
- Participated in property inspections to prepare for move-ins and move-outs.
- Verified tenant incomes and other information before accepting lease applications.
Planning Unit Secretary
NYCHA
Bronx, NY
05.2022 - 04.2024
- Answered high volume phone in a timely manner
- Schedule appointments based on tenants and skill trades availability.
- Coordinated scheduling for multiple projects, ensuring optimal resource allocation and adherence to timelines.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Assistant manager
Scarlett's Kitchen
NY
09.2019 - 03.2022
- Oversee employee work in both front and back of house to ensure compliance with company and food safety guidelines
- Perform walk-throughs to ensure cleanliness at beginning and end of shift
- Prepared staff schedules
- Responsible for new hire recruits
- Handled opening and closing of the restaurant
- Handled advertising, inventory and sales
- Created social media presence
- Consistently meeting and exceeding goals by training FOH staff on up selling techniques
Assistant manager/sales associate
T-mobile
NY
04.2015 - 06.2019
- Planned and prepared work flow schedules, delegating task for team members
- Mentored staff to enhance skills and achieve daily targets using hands on motivational leaderships
- Produced monthly sales and performance reports
- Completed inventory audits to identify losses and project future demands
- Secure revenue, accurately monitoring transactions and deposits to Eliminate discrepancies
Brand ambassador/Sales associate
Sephora
NY
09.2014 - 04.2015
- Created positive and rewarding client experiences through warm and friendly customer interactions
- Met and exceeded goals for high volume personal sales through clientele development and product knowledge
- Maintained knowledge of current promotions, exchange guidelines, and payment policies
Receptionist/File Clerk
Montefiore Medical Center
06.2012 - 08.2014
- Reviewed Files to check for complete and accurate information
- Retrieved requested files and delivered to appropriate personnel
- Sort all papers alphabetically and according to content, dates and significance
- Create or update records with new files and information.
- Meticulously followed standards, promoting data accuracy and confidentiality when dealing with files
- Summer seasonal employee
Skills
- Organization skills
- Time management
- Problem solving
- Customer service
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Siebel
- AS400
- Maximo
Timeline
Housing Assistant
NYCHA
04.2024 - Current
Planning Unit Secretary
NYCHA
05.2022 - 04.2024
Assistant manager
Scarlett's Kitchen
09.2019 - 03.2022
Assistant manager/sales associate
T-mobile
04.2015 - 06.2019
Brand ambassador/Sales associate
Sephora
09.2014 - 04.2015
Receptionist/File Clerk
Montefiore Medical Center
06.2012 - 08.2014