Dylan Ammarman
Stoneco of Michigan
Lansing
15
years of professional experience
Customer-focused account manager with experience developing trusted customer relationships in fast-paced, project-driven industries. Passionate about combining technology, collaboration, and customer understanding to drive long-term value.
Work History
Account Manager | Aggregate Sales
4 Years 9 Months- Developed and executed account growth strategies for key customers with the objective of increasing wallet share and aggregate consumption by approximately 15% year over year.
- Served as the central point of coordination between customers, dispatch, operations and senior leadership to ensure timely project execution and customer satisfaction.
- Built long-term customer partnerships by helping contractors forecast material needs, navigate changing project schedules, and solve new specification difficulties.
- Utilized Salesforce to manage key accounts, track pipeline activity, and maintain detailed customer engagement records.
- Utilized Salesforce CRM to manage key accounts, track pipeline activity, and maintain detailed customer engagement records.
Assistant Manager and Bartender
1 Year- Oversaw daily operations including cash management, staff supervision, and service flow
- Managed team performance and ensured high customer satisfaction during peak business hours
- Connected with guests to create a fun, welcoming, and safe environment
Beverage Director and Bar Manager
1 Year- Managed operations across three bar concepts within a high-volume entertainment venue.
- Led inventory, ordering, menu development, and customer experience to increase sales and improve margins.
- Coordinated beverage operations for weekly events generating approximately $15,000 in bar revenue per event.
Lead Bartender & Front-of-House Manager
6 YearsMusic and Events Director
1 Year- Drive revenue through music events, such as live performances, showcases, and industry events
- Market music through traditional and social marketing avenues to drive attendance
- Assist with front-of-house operations, management of employees, and ensuring great customer experiences
Education
Bachelor of Business Administration - Music Business
Skills
Account management
Salesforce
Pipeline & Forecasting
Customer Retention
Client relations
Territory management
Cross-Functional Leadership
Teamwork and collaboration
Customer service
Microsoft Office
Timeline
Account Manager | Aggregate Sales
Stoneco of Michigan
11.2021 - CurrentRead More
Assistant Manager and Bartender
The Nations Bar and Grill
01.2019 - 01.2020Read More
Beverage Director and Bar Manager
Plaza Mariachi
01.2017 - 01.2018Read More
Music and Events Director
The Sutler Saloon
01.2015 - 01.2016Read More
Lead Bartender & Front-of-House Manager
South Street Smokehouse | The Gold Rush | Saltine Fine Food & Drink
01.2012 - 01.2018Read More
Belmont University
Bachelor of Business Administration from Music Business
Read More