Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dhana Hall

Spokane Valley,WA

Summary

Dedicated Human Resources Assistant focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.

Overview

19
19
years of professional experience

Work History

Human Resources Assistant

Qualfon
Remote
07.2021 - 05.2025
  • Reviewed human resources paperwork for accuracy and completeness by verifying, collecting, and correcting additional data.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
  • Processed employee leaves of absence, following corporate policy.
  • Assisted the HR department in completing terminations and resignations.
  • Managed employee relations issues, including grievances, complaints, and disputes as needed.
  • Assisted with the development of training programs for staff members.

Telesales Agent

Qualfon
Coeur D'Alene, ID
08.2017 - 07.2021
  • Handled sales, service and technical calls to help T-Mobile customers with diverse issues and maintain brand loyalty.
  • Set up new accounts with full personal information, payment details, and specifics of each order.

Level 7 Associate

In-N-Out Burger
Glendale, CA
04.2007 - 10.2016
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Assisted with the training of new employees.

Shift Supervisor

Subway
Sunland, CA
03.2006 - 04.2007
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained high standards of customer service during operations.
  • Performed or delegated opening and closing tasks in alignment with checklists.
  • Drafted daily sales reports and accurately reconciled cash drawers.

Education

High School Diploma -

Spokane Falls Community College
Spokane, WA

Skills

  • Administrative assistance
  • Organization
  • Customer relations
  • Collaboration
  • Employee Onboarding

Timeline

Human Resources Assistant

Qualfon
07.2021 - 05.2025

Telesales Agent

Qualfon
08.2017 - 07.2021

Level 7 Associate

In-N-Out Burger
04.2007 - 10.2016

Shift Supervisor

Subway
03.2006 - 04.2007

High School Diploma -

Spokane Falls Community College

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