Dhanraj Arjun Deshmukh
Summary
Well-connected with 5 years of experience raising alcohol spend per guest experience at high-end boutique restaurants. Expert leader in training bar and wait staff in quality beverage marketing techniques. Sommelier with advanced knowledge of fine wines, beer and spirits.
Overview
3
3
years of professional experience
Work History
Food & Beverage Server/ Bartender
The Resort At Paws Up
04.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Junior Food & Beverage Captain
WelcomHotel By ITC
04.2022 - 12.2023
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Maintained highest standards for beverage quality and service.
Restaurant Manager
Hotel Sai Kinara
01.2021 - 04.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Education
Bachelor of Science - Hospitality & Catering Administration
ICE College of Hotel Management
Mumbai (India)05.2018
Diploma - Hotel Management & Catering Technology
Janki Devi College of Hotel Management
Pune (India)08.2016
Skills
- Backing Procedures
- Catering Supervision
- Guest Relations
- Guest Satisfaction
- Food and Beverage Management
German, English, Hindi, Marathi,
German : Intermediate level certification (B1)
Languages
English
Professional Working
Timeline
Food & Beverage Server/ Bartender
The Resort At Paws Up
04.2023 - 09.2023
Junior Food & Beverage Captain
WelcomHotel By ITC
04.2022 - 12.2023
Restaurant Manager
Hotel Sai Kinara
01.2021 - 04.2022
Bachelor of Science - Hospitality & Catering Administration
ICE College of Hotel Management
Diploma - Hotel Management & Catering Technology
Janki Devi College of Hotel Management
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